Appliance Technician

Onni Group of Companies; Chicago (IL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Competitive pay and a Comprehensive B

Job summary

Onni Group of Companies is seeking an Appliance Technician to diagnose, repair, and maintain residential appliances across properties in Chicago. You will work with residents, property staff, and management to troubleshoot issues using wiring diagrams, schematics, and diagnostic tools.

The role emphasizes a strong foundation in electrical, mechanical, and gas systems to resolve problems efficiently. Qualified applicants bring 2+ years of hands-on appliance repair, knowledge of electrical

Qualifications

• 2+ years hands-on appliance repair experience or equivalent training.
• Strong knowledge of electrical systems and reading wiring diagrams.
• EPA Section 608 certification or ability to obtain within 90 days.
• Excellent communication and customer service skills.
• Brand-specific training in Bosch, Blomberg, Whirlpool, GE, Samsung, or LG preferred.
• Experience servicing European and high-end appliances preferred.
• Experience with gas appliances and venting preferred.
• Experience in multifamily property management settings preferred.

Responsibilities

• Diagnose appliance malfunctions using wiring diagrams and diagnostic tools.
• Repair and replace faulty parts in refrigerators, ovens, dishwashers, and more.
• Service European and high-end appliances following manufacturer specs.
• Inspect gas appliances and venting per code and safety standards.
• Handle refrigerants in compliance with EPA 608 regulations.
• Maintain preventive maintenance and safety inspections.
• Communicate repair options and timelines to residents and management.
• Document service calls accurately and thoroughly.
• Prioritize and manage daily service requests to meet response times.

Skills

Appliance repair

Electrical systems knowledge

Diagnostics using schematics

Customer service

Brand-specific training

High-end European appliances

Gas appliances & venting

Multifamily property management

Job description

Job Description

The Appliance Technician is responsible for diagnosing, repairing, and maintaining residential appliances, including, but not limited to, refrigerators, laundry appliances, stoves, ovens, and dishwashers. This position will regularly interact with residents, property staff, and management to troubleshoot and repair appliance issues. The person in this position will provide a solid foundation in electrical, mechanical, and gas systems to diagnose and resolve issues quickly.

• Competitive pay and a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

Job Description

The Appliance Technician is responsible for diagnosing, repairing, and maintaining residential appliances, including, but not limited to, refrigerators, laundry appliances, stoves, ovens, and dishwashers. This position will regularly interact with residents, property staff, and management to troubleshoot and repair appliance issues. The person in this position will provide a solid foundation in electrical, mechanical, and gas systems to diagnose and resolve issues quickly.

Perks & Benefits

• Competitive pay and a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

The essential functions include, but are not limited to the following:

• Diagnose appliance malfunctions using wiring diagrams, schematics, technical manuals, and diagnostic tools, performing component-level troubleshooting to identify root causes.
• Repair and replace faulty parts on a variety of appliances, including refrigerators, freezers, ranges, ovens, cooktops, dishwashers, washers, dryers, and microwaves.
• Service European and high-end appliances, including compact and built-in units (such as Bosch and Blomberg), following manufacturer specifications and procedures.
• Inspect, service, and repair gas appliances and associated venting, following applicable codes and safety standards.
• Handle, recover, and recharge refrigerants in compliance with EPA Section 608 regulations and company policy.
• Perform preventive maintenance and safety inspections to extend equipment life and reduce repeat service calls.
• Determine whether an appliance should be repaired or replaced and communicate recommendations with supporting rationale to supervisors or property management.
• Communicate clearly and professionally with residents, property staff, and management regarding the nature of the problem, repair timelines, and any follow-up needs.
• Prioritize and manage a daily schedule of service requests, including urgent or emergency calls, to meet response time and quality expectations.
• Complete accurate and timely documentation for each service call, including work performed, parts used, time spent, and follow-up required.
• Follow all safety procedures, including electrical, gas, and refrigerant handling protocols, and use appropriate personal protective equipment.
• Perform other related duties as assigned.

What You Bring

• 2+ years of hands-on appliance repair experience (or a trade-school or apprenticeship background with strong aptitude)
• Working knowledge of electrical systems, reading wiring diagrams, and component-level diagnostics
• EPA Section 608 certification for refrigerant handling (or ability to obtain within 90 days)
• Strong communication and customer service skills
• Brand-specific training or certifications preferred (Bosch, Blomberg, Whirlpool, GE, Samsung, LG, etc.)
• Experience servicing European and high-end appliances preferred (Bosch and Blomberg compact and built-in units)
• Experience with gas appliances and venting preferred
• Experience in multifamily property management settings preferred

Salary Range

$24 - $28 per hour

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.