Maintenance Technician II

Onni Group of Companies; Seattle (WA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

3 weeks PTO

401(k) employer match

Annual education allowance

Referral program

Residential housing discount

Job summary

Onni is seeking a Residential Maintenance Technician II to oversee routine maintenance and coordinate between management and the maintenance team, ensuring high-quality living experiences for residents. You will manage preventative maintenance, apartment turns, and vendor coordination while upholding brand standards and safety.

Responsibilities include daily oversight of building systems and timely resolution of resident service requests, with on-call support for emergencies and after-hours

Qualifications

• High school diploma or GED required; additional training in residential maintenance or property management preferred.
• 4+ years of experience in residential maintenance or customer service with strong building systems knowledge (HVAC, plumbing, electrical, carpentry).
• Excellent communication skills to coordinate between multiple teams and stakeholders.

Responsibilities

• Oversee scheduled preventive maintenance and respond to urgent repairs in common areas and private suites, ensuring brand standards are met.
• Serve as the primary liaison between management and the maintenance team for work orders, vendor coordination, and reporting updates.
• Ensure timely handling of resident care requests and align maintenance with brand expectations.
• Schedule maintenance services and monitor quality across interior and exterior spaces, maintaining curb appeal.

Skills

Communication

Team coordination

Organizational skills

Independent work

On-call after hours

Problem-solving

Education

High school diploma/GED

Residential maintenance certification

Tools

Property management systems

Job description

Job Description

The Residential Maintenance Technician II is responsible for ensuring seamless communication and coordination between the management team and the maintenance team, while overseeing the upkeep of the building and ensuring a high-quality living experience for residents. This role involves direct assistance in managing both routine maintenance and maintenance technician operations, including preventive maintenance and repairs, while ensuring that all services are completed efficiently and meet brand standards. The individual will act as a key point of contact for the maintenance team, ensuring quality of work and operational efficiency, while also liaising between departments to resolve issues promptly and maintain a safe, welcoming environment for residents. Schedule, monitor, and/or perform preventative maintenance and apartment turns.

Perks & Benefits

When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to$18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:

• 3 weeks PTO


• 401(k) employer match


• Annual education allowance of up to $1,000


• Referral program


• Residential housing discount after 1 year of continuous employment


• Friends and family rates for our Hotel Properties throughout the company.

What You Will Do

• Oversee and perform scheduled preventative maintenance and respond to urgent repair needs for both communal spaces and private residential suites, ensuring all work is completed in accordance with brand standards.


• Act as the primary point of contact between management and the maintenance team, facilitating communication regarding work orders, vendor coordination, and reporting team updates.


• Ensure all resident care and maintenance requests are addressed in a timely, professional manner, and work with the management team to ensure requests align with brand expectations.


• Schedule and monitor the quality of maintenance services, including aesthetic upkeep of interior suites, exterior building, and curb appeal, providing solutions for subpar areas.


• Provide daily oversight for building systems such as HVAC, plumbing, electrical, carpentry, and appliance repairs, and maintain a consistent focus on preventative measures.


• Manage the turnover process for residential units, ensuring the space meets maintenance and aesthetic standards before new resident move-ins.


• Coordinate with external vendors, solution providers, and contractors to ensure all tasks are completed on time and within budget, assisting in obtaining proposals and reviewing work.


• Monitor and update maintenance software systems to track work orders, unit turns, and maintenance schedules, ensuring accurate reporting and efficient communication.


• Actively participate in on-call emergencies, providing after-hours support for critical issues such as fire, water intrusion, or plumbing failures.


• Conduct regular inspections of buildings and grounds, reporting maintenance issues and facilitating necessary repairs.


• Assist in inventory management for maintenance supplies and report any discrepancies to ensure the property remains within financial goals.


• Provide support in the procurement of materials and supplies for both routine maintenance and emergency needs, ensuring compliance with budgetary constraints.


• Communicate effectively with the Senior Maintenance Supervisor, Assistant Maintenance Supervisor, and other relevant management staff to ensure a consistent quality of service.


• Participate in training related to safety, fair housing, and non-discrimination as required by the company, and comply with all relevant health, safety, and regulatory standards.

What You Will Bring

• High school diploma/GED, with additional training or certifications in residential maintenance or property management preferred.


• 4+ years of experience in residential maintenance or customer service, with a strong background in building systems (HVAC, plumbing, electrical, carpentry).


• Excellent communication skills, with the ability to coordinate between multiple teams and stakeholders effectively.


• Proven experience with property management systems and maintenance tracking software.


• Must be highly motivated, organized, and able to work independently in a dynamic, fast-paced environment.


• Ability to work on-call and after hours as required.


• EPA 608 or HVAC certification preferred.


• Strong problem-solving abilities and a proactive approach to addressing maintenance issues.

Salary Range

$35-36

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.