Room Attendant

Onni Group of Companies; Seattle (WA); On-site; USD 32,000 - 33,000; Full time

Job summary

Onni is seeking a Room Attendant in Seattle to clean guest rooms to the property’s cleanliness standards. You will transport supplies, restock items, and ensure guest comfort while maintaining security of room keys and reporting issues.

Ideal candidates demonstrate strong attention to detail, good time management, and a flexible schedule, including weekends, to meet guest needs and hotel standards.

Qualifications

• Strong attention to detail and the ability to prioritize tasks.
• Ability to manage time effectively in a fast-paced environment.
• Excellent guest service orientation and communication with guests.
• Work well in a team and follow directions reliably.
• Understand cleaning standards and safety considerations.

Responsibilities

• Clean guest rooms as assigned and maintain sanitation standards.
• Operate cleaning equipment and use proper materials per guidelines.
• Transport supplies and restock as needed for assigned rooms.
• Have positive guest interactions and resolve inquiries promptly.
• Update room status and report damages or maintenance issues.

Skills

Attention to detail

Time management

Guest service

Teamwork

Communication

Job description

Job Description

The Room Attendant cleans guest rooms as assigned, ensuring the property’s established standards of cleanliness.

Essential Duties And Responsibilities

• Cleans guest rooms as assigned.
• Monitors and maintain cleanliness, sanitation, and organization of assigned work areas.
• Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
• Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; remove all dirty terry and replace with clean par to designated layout; replace soiled bed sheets and make bed with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.
• Responsible for maintaining positive guest relations.
• Resolves guest housekeeping complaints and ensures guest satisfaction.
• Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.
• Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.
• Anticipates guests’ needs, responds promptly, and acknowledges all guests, however busy and whatever time of day.
• Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
• Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Replaces facial, toilet tissue and bathroom amenities in correct amount and location.
• Updates status of rooms cleaned and turned down on assignment sheet/ in the system.
• Returns and restocks cart at end of shift.
• Empties vacuum bag and wipes vacuum clean.
• Ensures security of any assigned guest room keys.
• Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager
• Makes up cribs and rollaway beds and re-hang/refold clothes.
• Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, And Abilities)

• Must have strong attention to detail with the ability to prioritize and organize.
• Understand guest’s service needs.
• Must be speedy and accurate.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data.
• Ability to work weekends and a flexible schedule.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here represent those an employee may encounter while performing the essential functions of this position. The company complies with all applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA), and will provide reasonable accommodations to qualified individuals with disabilities.

Employees In This Role Must Be Able To

• Communicate effectively, both verbally and in writing.
• Frequently sit for extended periods; occasionally stand, walk, reach, handle objects, climb, balance, stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 40 lbs, with occasional heavier lifting as needed. If a task requires lifting beyond the recommended weight limit, employees will receive appropriate assistance, equipment, or team lifting support in compliance with Cal/OSHA safety regulations.

Salary Range

$23-$24/hr

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.