Appliance Service Technician

K&A Appliance, Inc.; Lancaster (Lancaster County); On-site; Full time

Job summary

An established industry player is seeking a full-time Appliance Service Technician to join their team. This role involves diagnosing and repairing major household appliances in customers' homes, providing excellent customer service, and maintaining the service van stocked with necessary parts. With a focus on quality and professionalism, this family-owned business offers a supportive work environment and opportunities for advancement. If you have a passion for mechanical work and customer care, this position could be the perfect fit for you.

Benefits

Overtime Pay

Paid Holidays

Company Service Van Provided

401(k) matching

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Profit sharing

Qualifications

• 3+ years experience servicing major household appliances.
• Clean and valid driver's license is required.

Responsibilities

• Diagnose and repair major household appliances in customers’ homes.
• Prepare invoices and collect payments on completed service calls.

Skills

Appliance Repair

Customer Service

Mechanical Skills

Water and Gas Line Connection

Problem Solving

Job description

Benefits:

• Overtime Pay
• Paid Holidays
• Off all Saturdays & Sundays
• Company Service Van Provided
• Company-Wide Bonuses
• 401(k) matching
• Company parties
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Signing bonus

K&A Appliance has an opening for a full-time Appliance Service Technician to work out of their Greenfield facility.

Job Summary:

• Diagnose and repair major household appliances in customers’ homes
• Assist with service repairs in warehouse when needed
• Prepare invoices and collect payments on completed service calls and any parts or additional labor costs from customers
• Maintain the Service Van and keep it stocked with parts used on a regular basis
• Communicate effectively with Service Coordinator regarding service calls and any issues that arise
• Hours of operation are Monday through Friday 7am to 5:30pm
• 40-50 Hours weekly depending on volume of Service Calls

Job Requirements:

• MUST HAVE AT LEAST 3 YEARS EXPERIENCE SERVICING/REPAIRING MAJOR HOUSEHOLD APPLIANCES AS A FULL-TIME EMPLOYED TECHNICIAN
• Must have a clean and valid driver's license
• Ability to lift up to 50 lbs on their own, lift more weight with assistance or leverage device
• Proficient in connecting water and gas lines and checking for leaks
• Provide excellent service and customer care during the service of appliances in customers' homes
• Must have mechanical skills and willingness to learn new things
• Protect the customer's home while working & clean work area of all debris
• Maintain professional appearance (Uniforms provided)
• Legibly complete all necessary paperwork
• Ability to work well under pressure & respond in a professional & courteous manner in all situations
• Demonstrate cooperative behavior with colleagues and supervisors

About K&A:

K&A Appliance has been family owned since 1976. Buying predominately new, but scratch and dent appliances from various manufacturers & selling them on both wholesale & retail levels, K&A has been experiencing continued growth & success in the scratch & dent appliance industry.

Job Type: Full-time

Work Remotely: No

Salary: $25.00 - $30.00 per hour

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.