Appliance Service Technician

K&A Appliance Inc; Lancaster (Lancaster County); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Paid time off

Signing bonus

401(k) matching

Sign-on bonus up to $4,000

Job summary

K&A Appliance Inc. is seeking a full-time Appliance Service Technician to diagnose and repair major household appliances at customers' homes from the Lancaster facility.

You will assist with warehouse repairs, prepare invoices, and maintain the service van with parts for frequent service calls. The role requires upgrading skills, maintaining a professional appearance, and providing excellent customer service.

Qualifications

• 3+ years experience servicing major household appliances as a full-time employed technician.
• Must have a clean and valid driver's license.
• Lift up to 50 lbs; assist with heavier lifting.
• Proficient in connecting water and gas lines and checking for leaks.
• Provide excellent service and customer care during service in customers' home.
• Maintain professional appearance and complete paperwork legibly.

Responsibilities

• Diagnose and repair major household appliances in customers’ homes.
• Assist with service repairs in warehouse when needed.
• Prepare invoices and collect payments on completed service calls and any parts or additional labor costs.
• Maintain the Service Van and keep it stocked with parts used on a regular basis.
• Communicate effectively with Service Coordinator regarding service calls and any issues.

Skills

Driver's license

3+ years appliance repair

Water/gas line connections

Customer service

Mechanical skills

Teamwork

Job description

Benefits

• Employee discounts
• Free uniforms
• Paid time off
• Signing bonus
• 401(k) matching

K&A Appliance has an opening for a full-time Appliance Service Technician to work out of their Lancaster facility.

Job Summary

• Diagnose and repair major household appliances in customers’ homes
• Assist with service repairs in warehouse when needed
• Prepare invoices and collect payments on completed service calls and any parts or additional labor costs from customers
• Maintain the Service Van and keep it stocked with parts used on a regular basis
• Communicate effectively with Service Coordinator regarding service calls and any issues that arise
• Hours of operation are Monday through Friday 7am to 5:30pm
• 40-50 Hours weekly depending on volume of Service Calls

Benefits

• Paid vacation time
• Sign on Bonus up to $4,000.00
• Paid holidays (We are closed during 6 major holidays)
• 401k retirement plan with 100% company match up to 5% of pay
• Overtime pay for weeks exceeding 40 hours
• Paid weekly by direct deposit
• NO Company paid Health Insurance

Job Requirements

>> MUST HAVE AT LEAST 3 YEARS EXPERIENCE SERVICING/REPAIRING MAJOR HOUSEHOLD APPLIANCES AS A FULL-TIME EMPLOYED TECHNICIAN <<

• Must have a clean and valid driver's license
• To lift up to 50 lbs on their own, lift more weight with assistance or leverage device
• Proficient in connecting water and gas lines and checking for leaks
• Provide excellent service and customer care during the service of appliances in customers' home
• Must have mechanical skills and willingness to learn new things
• Protect the customer's home while working & cleaning work area of all debris
• Maintain professional appearance (Uniforms provided)
• Legibly complete all necessary paperwork
• Ability to work well under pressure & respond in a professional & courteous manner in all situations
• Demonstrate cooperative behavior with colleagues and supervisors

About K&A

K&A Appliance has been family owned since 1976. Buying predominately new, but scratch and dent appliances from various manufacturers & selling them on both wholesale & retail levels, K&A has been experiencing continued growth & success in the scratch & dent appliance industry.

Job Type: Full-time

Work Remotely: No

Salary: $25.00 - $30.00 per hour

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.