Appliance Repair Technician

Kerenza Appliance; Oakland (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Insurance Plan

Retirement Plan

Paid Holidays

Paid Time Off

Take-home Service Vehicle

Gas Card

Tablet with Data Plan

Uniforms and Inventories Supplied

Ongoing Paid Training

No Nights or Weekends

Job summary

A local appliance repair company in California is seeking an experienced Appliance Repair Technician. Your role will involve diagnosing and repairing major kitchen and laundry appliances, while providing excellent customer service. The position offers a full-time schedule with competitive pay including benefits such as health insurance, retirement plans, and paid time off. This is an opportunity to join a growing organization where your contributions will directly impact the customer experience.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License with a clean record.
• Must be able to pass background and drug test.

Responsibilities

• Provide knowledgeable, courteous, and professional customer service.
• Accurately diagnose and repair major brands of kitchen and laundry appliances.
• Provide cost estimates for repairs/installations.

Skills

Mechanical Aptitude

Proficiency to navigate tablet-based technology

Ability to manage time effectively

Education

High school graduate or equivalent

Job description

Kerenza Appliance Repair is a fast-growing company striving to set the standard for professionalism, expertise, and high levels of customer service in the appliance repair industry. We are an Authorized Service Center for many reputable brands such as Lacanche, Bertazzoni, U-Line, Liebherr, LG and Fisher & Paykel.

We are currently looking for an appliance repair technician with a minimum of 1-year professional experience. EPA certificate is a big plus but not mandatory.

As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient repair service of major residential appliances. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.

This is a full-time position. We service the greater SF Bay Area, but after your probationary period you will be given a service zone of only 1 or 2 counties depending on your location. You will be assigned a service vehicle that you can take home, a gas card, an iPad, and specialty tools.

After one year of proven track record, you may qualify for a base pay plus commission structure for higher earning potentials (upwards of $100K per year).

Specific Responsibilities

• Provide knowledgeable, courteous, and professional customer service
• Accurately diagnose and repair major brands of kitchen and laundry appliances in customers’ homes
• The ability to read, understand and navigate through information presented in schematics and diagrams
• Research and specify parts needed for repairs
• Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
• Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
• Complete invoices, daily route sheets, and weekly reports as required
• Perform other duties as needed which may include cross-training in related positions

Job Requirements

• Mechanical Aptitude
• High school graduate or equivalent
• Valid Driver's License with a clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet-based technology
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
• Must be able to pass background and drug test

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• Health Insurance Plan
• Retirement Plan
• Paid Holidays
• Paid Time Off
• Take-home Service Vehicle
• Gas Card
• Tablet with Data Plan
• Uniforms and Inventories Supplied
• Ongoing Paid Training
• No Nights or Weekends and No On-Call Shifts
• Mostly indoor, climate-controlled work environments

Apply Today

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.