Appliance Service Technician

K&A Appliance Inc; Exton (PA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Paid time off

Sign on Bonus up to $4,000

Job summary

K&A Appliance is hiring a full-time Appliance Service Technician to service customers’ homes from our Exton, PA location. You will diagnose and repair major household appliances, assist with warehouse repairs, and handle invoices and payments for completed service calls.

Responsibilities include maintaining the service van, stocking parts, and coordinating with the Service Coordinator. Requires 3+ years’ experience and a valid driver’s license; typical hours are Mon–Fri 7am–5:30pm, with

Qualifications

• 3+ years experience servicing major household appliances.
• Clean and valid driver’s license.
• Lift up to 50 lbs on own (with assistance as needed).
• Proficient in connecting water and gas lines and checking for leaks.
• Provide excellent service and customer care during in-home visits.
• Mechanical skills and willingness to learn new things.

Responsibilities

• Diagnose and repair major household appliances in customers’ homes.
• Assist with service repairs in warehouse when needed.
• Prepare invoices and collect payments from customers for completed work and parts/labor.
• Maintain the service van and keep it stocked with parts.
• Communicate with Service Coordinator regarding calls and issues.
• Hours are Monday–Friday 7am to 5:30pm; 40–50 hours weekly.

Skills

Customer service

Mechanical aptitude

Willingness to learn

Professional appearance

Teamwork

Pressure handling

Tools

Water/gas line connections

Job description

Benefits

• 401(k) matching
• Employee discounts
• Free uniforms
• Paid time off

K&A Appliance has an opening for a full-time Appliance Service Technician to work out of their new Exton, PA location.

Job Summary

• Diagnose and repair major household appliances in customers’ homes
• Assist with service repairs in warehouse when needed
• Prepare invoices and collect payments on completed service calls and any parts or additional labor costs from customers
• Maintain the Service Van and keep it stocked with parts used on a regular basis
• Communicate effectively with Service Coordinator regarding service calls and any issues that arise
• Hours of operation are Monday through Friday 7am to 5:30pm
• 40-50 Hours weekly depending on volume of Service Calls

Benefits

• Paid vacation time
• Sign on Bonus up to $4,000.00
• Paid holidays (We are closed during 6 major holidays)
• 401k retirement plan with 100% company match up to 5% of pay
• Overtime pay for weeks exceeding 40 hours
• Paid weekly by direct deposit
• NO Company paid Health Insurance

Job Requirements

> MUST HAVE AT LEAST 3 YEARS EXPERIENCE SERVICING/REPAIRING MAJOR HOUSEHOLD APPLIANCES AS A FULL-TIME EMPLOYED TECHNICIAN

• Must have a clean and valid driver's license
• To lift up to 50 lbs on their own, lift more weight with assistance or leverage device
• Proficient in connecting water and gas lines and checking for leaks
• Provide excellent service and customer care during the service of appliances in customers' home
• Must have mechanical skills and willingness to learn new things
• Protect the customer's home while working & cleaning work area of all debris
• Maintain professional appearance (Uniforms provided)
• Legibly complete all necessary paperwork
• Ability to work well under pressure & respond in a professional & courteous manner in all situations
• Demonstrate cooperative behavior with colleagues and supervisors

About K&A

K&A Appliance has been family owned since 1976. Buying predominately new, but scratch and dent appliances from various manufacturers & selling them on both wholesale & retail levels, K&A has been experiencing continued growth & success in the scratch & dent appliance industry.

Job Type

Full-time

Salary

$25.00 - $30.00 per hour

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.