Appliance Sales & Customer Success Partner

NFM; Omaha (NE); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Same day pay

Competitive pay increases

Inclusive culture

Health/dental/vision/life insurance

Paid holidays and PTO

Staff discount

Career development opportunities

Volunteer opportunities

Tuition Reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) is seeking a Sales Assistant to be the go-to partner for customers and internal teams, delivering exceptional service and fostering relationships. You’ll act as a central contact for the sales teams, streamlining communication and supporting cross-department collaboration to drive success.

The role supports both in-store and team needs, with emphasis on data accuracy, bids, and order processing. Night/weekend hours may be required based on business needs.

Qualifications

• High School Diploma or GED preferred.
• 3 years of sales or customer service in a retail or contractor environment.
• English/Spanish bilingual speakers preferred.
• Ability to enter data quickly and accurately.
• Proficient in MS Office application.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Must be detail-oriented, reading/following details of builders/contractors.
• Pre-employment screening includes criminal background check.

Responsibilities

• Monitor product information research.
• Provide necessary point-of-sale information and close sales.
• Enter bids/orders accurately, including pre-install measures; support outside sales teams.
• Assist customers on the sales floor and reply to phone inquiries promptly.
• Collaborate with install team on order maintenance and follow-up scheduling.

Skills

Bilingual English/Spanish

Data entry

MS Office

Night/weekend hours

Education

High School Diploma or GED

Tools

MS Office

Job description

Nebraska Furniture Mart (NFM) is seeking a Sales Assistant to be the go-to partner for customers and internal teams, delivering exceptional service and fostering relationships. You’ll act as a central contact for the sales teams, streamlining communication and supporting cross-department collaboration to drive success.

The role supports both in-store and team needs, with emphasis on data accuracy, bids, and order processing. Night/weekend hours may be required based on business needs.