Sales Assistant - Pro Services - Flooring

NFM; Cedar Park (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Same day pay

Competitive pay increases

Tuition Reimbursement

Staff discount

Job summary

Nebraska Furniture Mart (NFM) is seeking a Sales Assistant to be the go-to partner for both internal and external customers, delivering exceptional service on the sales floor. As a central contact for NFM's sales teams, you will streamline communication, help close sales, and enter bids and orders with accuracy.

You may support the install and outside sales teams to ensure smooth job progression. Your role helps customers create a lifestyle they love, while growing with a trusted home furnishing

Qualifications

• 3 years of sales or customer service in a retail or contractor environment.
• English/Spanish bilingual preferred.
• Ability to enter data quickly and accurately.
• Proficient in MS Office applications.
• Ability to work night, weekend and/or early morning hours based on business needs.

Responsibilities

• Monitor product information and provide necessary details to customers.
• Provide accurate point-of-sale information and close sales.
• Enter bids/orders and support pre-install measures; assist outside sales teams.
• Assist customers on the sales floor and answer phones promptly.
• Collaborate with install team for order maintenance and follow-up calls.

Skills

Customer service

Sales experience

Bilingual English/Spanish

Data entry

Attention to detail

Education

High School Diploma or GED

Tools

MS Office

POS systems

Job description

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.
Pay Range: $20.14 - 24.47 hourly

Job Description: Your Piece of the Puzzle

As NFM's Sales Assistant, you'll be the go-to partner for both internal and external customers, delivering exceptional service and fostering meaningful relationships. Acting as the central point of contact for NFM's sales teams, you'll streamline communication and empower collaboration across departments, making you an indispensable part of our success story. If you're ready to elevate customer experiences and strengthen our team from within, this is the role for you!

Job Duties: A Day in the Life

• Monitor Research and study product information
• Manage Provide necessary point-of-sale information. Close sales
• Support Accurately write and enter bids/orders, including pre-install measures. Support outside sales teams
• Assist Approach customers in a timely manner on the sales floor and promptly answer telephones
• Collaborate When applicable, support install team with order maintenance, and scheduling of follow up calls

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love- because that's what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma or GED preferred
• 3 years of sales or customer service in a retail or contractor environment
• English/Spanish bilingual speakers preferred
• Ability to enter data quickly and accurately
• Proficient in MS Office application
• Ability to work night, weekend and/or early morning hours based on business needs
• Must be detail-oriented, taking time to read/follow details of builders/contractors
• Pre-employment screening includes, but isn't limited to, criminal background check

Benefits: What's in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture - Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer