Appliance Repair Technician

Hoffmann Brothers; Nashville (TN); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Competitive Pay ranging from $25-$35 per hour + Commission

100% Employer-Paid Medical, Dental, and Vision Coverage

Paid Time Off - Starting Day 1

401(k) with Competitive Company Match

Paid Training and Leadership Development Programs

Job summary

A reputable appliance service provider in Nashville is seeking an Appliance Service Professional. This role involves diagnosing, repairing, and maintaining household appliances while providing excellent customer service. Candidates should have a minimum of 3 years' experience in appliance repair, strong communication skills, and a commitment to safety and organization. Competitive pay is offered along with comprehensive benefits.

Qualifications

• Minimum of 3 years' experience in appliance repair and installation.
• Ability to adapt communication styles for customer experience.
• Commitment to maintaining a clean and organized workspace.

Responsibilities

• Diagnose and repair various household appliances.
• Communicate effectively with customers and provide service explanations.
• Ensure compliance with regulations regarding refrigerants.

Skills

Customer service

Communication skills

Organizational skills

Safety adherence

Tools

Diagnostic tools

Job description

Why Join Us?

We offer a range of benefits, including:

• Competitive Pay ranging from $25-$35 per hour + Commission
• 100% Employer-Paid Medical, Dental, and Vision Coverage for You and Your Qualified Dependents
• Paid Time Off - Starting Day 1
• 401(k) with Competitive Company Match
• A Supportive Work Environment and Healthy Work-Life Balance
• Paid Training and Leadership Development Programs
• Numerous Opportunities for Career Growth

Job Summary

As an Appliance Service Professional at Hoffmann Brothers in Nashville and surrounding areas, you will complete in-home service calls, repairing household appliances such as washers, dryers, refrigerators, stoves, microwaves, dishwashers, and garbage disposals. You will educate customers on their options, maintain a clean and organized job site, and keep your service vehicle well-stocked. You will work closely with customer-experienced coordinators and dispatchers to ensure seamless service execution.

Key Responsibilities

• Diagnose, repair, and maintain various household appliances, including dishwashers, ranges, and ovens
• Repair, replacement, and/or cleaning of dryer vent ducting as needed to ensure proper airflow and safe operation
• Perform functionality testing and troubleshoot issues such as leaks, excessive vibration, or unusual noises
• Disassemble appliances to inspect for wear, corrosion, or faulty components
• Tighten, align, clean, and lubricate appliance parts as needed
• Read schematics, wiring diagrams, and use diagnostic tools like multimeters
• Repair or replace defective components, including circuit boards, motors, belts, and heating elements
• Ensure compliance with regulations regarding the recovery and recycling of refrigerants
• Maintain a clean, well‑stocked company vehicle
• Communicate effectively with customers and provide clear service explanations
• Utilize our Service Systems Process to manage service calls efficiently

Requirements

• Minimum of 3 years' experience in appliance repair and installation
• Strong customer service and communication skills
• Ability to adapt communication styles to ensure a great customer experience
• Strong organizational skills to document job details for future reference
• Willingness to collaborate, share knowledge, and continuously improve processes
• Ability to communicate with dispatchers to ensure accurate scheduling
• Commitment to maintaining a clean and organized workspace, both on‑site and in your vehicle
• Dedication to safety and adherence to OSHA requirements, in alignment with company standards and best practices

Physical Requirements & Work Conditions

• Regularly required to sit, stand, walk, kneel, squat, and stoop
• Frequent use of hands to handle controls; ability to hear and speak clearly
• Ability to climb ladders, work in hot/cold environments, and operate in confined spaces
• Ability to lift and move equipment weighing 50+ lbs
• Work conditions vary by season and job scope; must be prepared for outdoor work
• Strong communication is essential to coordinate with customers, vendors, and co‑workers

Hoffmann Brothers is an Equal Opportunity Employer committed to diversity and inclusion. If you're ready to build a rewarding career with a top industry leader, apply today!