Appliance Repair Technician

Appliance Marshall Repair; Cary (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A family-owned service company is seeking an experienced technician to diagnose and repair high-end appliances. This full-time role involves providing exceptional customer service and performing service calls to clients' locations. The ideal candidate will have a strong mechanical aptitude, the ability to lift heavy items, and a clean driving record. Benefits include flexible work hours and competitive pay ranging from $70,000 to $120,000 per year.

Qualifications

• 2 years minimum experience as an appliance service technician.
• Valid Driver's License with a clean record.
• Must be at least 18 years of age.

Responsibilities

• Diagnose and repair various appliances such as refrigerators and washers.
• Provide exceptional customer service while on-site.
• Perform field service calls to customers' homes.

Skills

Customer service skills

Mechanical aptitude

Proficiency with tablet technology

Ability to diagnose issues using technology

Education

High school graduate or equivalent

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Overview

Looking for a highly motivated, experienced technician that has strong customer service skills. Looking for an individual that enjoys servicing appliances to join our team of exceptional technicians. We're looking for someone that really knows service, has a wealth of troubleshooting wherewithal and is ready to impress us, our customers and has a everything is repairable attitude. We are a family owned service company that concentrates on high end appliances and runs low volume high quality service. Technicians generally run 5-7 service calls daily and work an average of 40-48 hrs a week. Work trucks are provided and are taken home at end of work day. Any candidate will have a paid on the job interview day to show their ability and skill set in the field with owner/head technician.

Specific Responsibilities

• Diagnose and repair various appliances such as refrigerators, washers, dryers, dishwashers and cooking/ventilation appliances
• Install home appliances/equipment
• Provide exceptional customer service while on-site
• Perform field service calls to customers' homes or businesses
• Assemble and disassemble appliances for repair or maintenance
• Perform refrigeration repairs on various types of equipment
• Ability to put together involved estimates on project type appliance repairs
• Willingness to service unique type appliances
• Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
• Perform other duties as needed which may include cross-training in related positions

Job Requirements

• High school graduate or equivalent
• Valid Driver's License with a clean record
• Must be at least 18 years of age
• Proficiency to navigate tablet-based technology, use of laptop/computers
• The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
• Flexible and variable hours (no weekends)
• Mechanical aptitude for diagnosing and repairing appliances
• Customer service skills to interact effectively with clients
• Experience with high end/ premium brands
• Ability to use technology to diagnose issues
• Familiarity with electronics, plumbing and mechanical systems in appliances
• 2 years minimum experience as an appliance service technician
• Have or quickly acquire a type 1 refrigeration license
• Proficient in refrigeration work

Job Type: Full-time

Pay: $70,000.00 - $120,000.00 per year

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Benefits (Location)

Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Flexible work from home options available.