Appliance Installations Operations Leader

Agren Appliance Service Corp; Auburn (ME); On-site; USD 70,000 - 95,000; Full time

Job summary

Agren Appliance Service Corp in Maine is seeking an Installation Department Manager to lead the installation team, ensure safe and accurate installations, and coordinate with Sales, Logistics, Delivery, Service, and other departments.

The role requires strong leadership, communication, and problem-solving, with a focus on customer service and operational efficiency. Exempt, Monday–Friday schedule, with responsibilities across staffing, scheduling, and process improvements.

Qualifications

• Minimum 3+ years in a leadership role overseeing installation teams.
• Knowledge of appliance installation methods, manufacturer requirements, and safety practices.
• Excellent communication, organization, problem-solving, and customer service skills.
• Ability to coach employees, manage competing priorities, and resolve field challenges.
• Proficiency with scheduling, timekeeping, and business software.
• Valid driver’s license and driving record meeting company requirements.
• Licenses or certifications preferred; required when performing licensure work.

Responsibilities

• Lead and develop installation staff, including technicians and trainers.
• Oversee installation schedules, staffing, and job assignments.
• Ensure safe, correct, and timely installations with quality control.
• Coordinate with Sales, Logistics, Scheduling, Delivery, Service to resolve issues.
• Monitor performance metrics and drive process improvements.
• Maintain equipment, tools, and vehicle readiness.
• Ensure compliance with safety and licensing requirements.
• Assist with recruiting and selecting installation team.

Skills

Leadership

Communication

Organization

Problem-solving

Coaching

Scheduling software

Timekeeping software

Education

Trade licenses or certifications preferred

Tools

Scheduling software

Timekeeping software

Business software

Job description

Agren Appliance Service Corp in Maine is seeking an Installation Department Manager to lead the installation team, ensure safe and accurate installations, and coordinate with Sales, Logistics, Delivery, Service, and other departments.

The role requires strong leadership, communication, and problem-solving, with a focus on customer service and operational efficiency. Exempt, Monday–Friday schedule, with responsibilities across staffing, scheduling, and process improvements.