SALES

Agren Appliance Service Corp; South Portland (ME); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Critical illness insurance

Life insurance

401K with company match

Paid time off

Holidays

Employee discounts

Job summary

Agren Appliance in South Portland, ME, is seeking a friendly Sales Associate to help customers select products, complete purchases, and deliver top-tier service. Training is available for reliable, organized candidates who are eager to learn.

You will work a Monday–Friday schedule with Saturdays, handle price checks, returns, and warranty questions, and collaborate with team members to ensure a great shopping experience. Prior retail exposure is a plus.

Qualifications

• Experience in retail or customer service preferred.
• Willing to train reliable, organized candidates who are eager to learn.
• Excellent communication and problem-solving skills.

Responsibilities

• Assist customers in selecting products and completing purchases.
• Provide top-tier customer service and answer questions.
• Stay up-to-date on products, pricing, and rebates.
• Educate customers on warranties and returns policy.
• Process credit applications and refunds as needed.
• Assist in opening/closing store operations and maintaining a clean sales floor.
• Collaborate with other sales staff and departments to ensure a great customer experience.

Skills

Customer service

Sales

Product knowledge

Teamwork

Tools

POS system

Job description

Agren Appliance is Maine’s largest family-owned appliance and furniture retailer, proudly serving communities since 1969. With six showrooms across the state and a reputation built on trust and service, we continue to grow by putting our customers and employees first. Our company culture is built on integrity, teamwork, and personal growth— and we’re always looking for motivated individuals to join our close-knit team.

As a Sales Associate, you will play a critical role at our company by assisting our customers with product selection, purchasing, and providing top-tier customer service. We are willing to train candidates who are reliable, organized, and eager to learn.

What We Offer:

• Pay: Hourly starting wage, then moves to commission within 6 months
• Health, Dental, Short and Long-term Disability, Critical Illness, and Accident insurance
• Life Insurance
• 401K with Company match
• Paid time off and paid Holidays
• Employee Discounts

Schedule:

Monday through Friday, 9 am- 6 pm, Saturday, 9 am-4 pm

Position Reports to:

Store Manager

Job Purpose Summary

Representative of Agren’s Products-Exemplary Customer Service.

Key Responsibilities and Accountabilities:

• Customer service – assist customers in purchasing decisions, answer questions, find solutions to their concerns, process credit applications, process returns and refunds
• Stay up-to-date on products, availability, function, pricing, and rebates offered
• Educate customers on the warranty program
• Follow-through on customer orders – ensure timely delivery
• Set up floor models
• Provide specs to contractors and customers
• Opening and closing of retail store operations
• Ensure pricing integrity with timely price changes
• Assist in maintaining a clean and organized work station and sales floor
• Communicate through various methods-telephone, email, in-person
• Position requires excellent attendance and punctuality to ensure great customer service
• Must work as part of a team, assisting other salespeople, as well as other departments, thereby ensuring a great experience for our customers

Physical Requirements:

• Must be able to remain in a stationary position 30%
• Frequently move about to assist customers, assess inventory
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The person in this position frequently communicates with customers and other employees
• Occasionally moves appliances, office supplies, and equipment, with assistance if needed, weighing as much as 250 lbs.
• Occasional bending, kneeling, twisting, and gripping

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.