Appliance Field Manager: Lead Growth & Team Excellence

Blue Sky Plumbing, Heating, Cooling & Electric; Denver (CO); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Kaiser Medical Plans (3 options) – 100

Dental & Vision Insurance

Voluntary Life Insurance & Accident

Job summary

Blue Sky Plumbing, Heating, Cooling & Electric is seeking an Appliance Field Manager in Denver to establish and grow our Appliance Department and lead a high-performing team. You will collaborate with the Appliance Field Operations Manager to build the department, improve efficiency, and drive profitability while maintaining exceptional service standards.

Ideal candidates bring 3+ years in leadership within appliances and 5+ years as a service technician, with strong product knowledge, customer

Qualifications

• 3+ years in a leadership role within the Appliance industry
• 5+ years in a Service Technician role within the Appliance industry
• Strong knowledge of Appliance products and services
• Ability to inspire and lead a team toward achieving company goals
• Excellent presentation and communication skills
• Ability to manage multiple projects and work with diverse teams
• Detail-oriented, highly organized, and committed to follow-through
• Team-first mindset, prioritizing collective success over individual achievements
• High integrity, passion for the Hoffmann Brothers brand, and a positive attitude

Responsibilities

• Launch and grow the Appliance Department, including building truck templates, inventory stock, hiring team members, and developing the price book
• Review invoices, timecards, KPI reports, and job performance metrics to provide constructive feedback
• Learn and Train to the Service Systems Process
• Support technicians in professional and personal growth
• Schedule, prepare, and conduct regular one-on-one coaching sessions
• Lead training sessions and facilitate technician ride-alongs
• Collaborate with customer service and dispatch to optimize business success
• Address and resolve customer concerns requiring management involvement
• Assist with service calls as needed to support the team
• Foster a culture of continuous improvement and motivate technicians to excel

Job description

Blue Sky Plumbing, Heating, Cooling & Electric is seeking an Appliance Field Manager in Denver to establish and grow our Appliance Department and lead a high-performing team. You will collaborate with the Appliance Field Operations Manager to build the department, improve efficiency, and drive profitability while maintaining exceptional service standards.

Ideal candidates bring 3+ years in leadership within appliances and 5+ years as a service technician, with strong product knowledge, customer