Appliance Field Leader: Build & Grow Team

Blue Sky Plumbing & Heating; Denver (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Kaiser Medical Plans

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K Matching

Paid Vacation

Paid Sick Time

Paternity Pay

Job summary

Blue Sky Plumbing, Heating, Cooling & Electric is seeking an Appliance Field Manager to establish and grow the Appliance department. You will lead a high-performing team, drive efficiency, and improve profitability while collaborating with the Appliance Field Operations Manager.

Ideal candidates bring 3+ years of leadership in appliances and 5+ years as a service technician, with strong appliance knowledge and excellent communication.

Qualifications

• Minimum of 3+ years in a leadership role within the Appliance industry.
• Minimum of 5+ years in a Service Technician role within the Appliance industry.
• Strong knowledge of Appliance products and services.
• Excellent presentation and communication skills.

Responsibilities

• Assist in launching the Appliance Department, including truck templates, inventory stock, hiring team members, developing the price book, and more.
• Review invoices, timecards, KPI reports, and job performance metrics to provide feedback.
• Learn and Train to the Service Systems Process.
• Support technicians in achieving both professional and personal growth.
• Schedule, prepare, and conduct regular one-on-one coaching sessions.
• Lead training sessions and facilitate technician ride-alongs.
• Work with customer service and dispatch to optimize operations.
• Address and resolve customer concerns requiring management involvement.
• Support service calls as needed to back the team.
• Foster a culture of continuous improvement and motivate technicians.

Skills

Leadership

Service Technician

Appliance knowledge

Presentation skills

Job description

Blue Sky Plumbing, Heating, Cooling & Electric is seeking an Appliance Field Manager to establish and grow the Appliance department. You will lead a high-performing team, drive efficiency, and improve profitability while collaborating with the Appliance Field Operations Manager.

Ideal candidates bring 3+ years of leadership in appliances and 5+ years as a service technician, with strong appliance knowledge and excellent communication.