Field Operations Leader, Appliance Deliveries

Buoyant; San Diego (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid vacation (3 weeks)

401(k) with employer match

Medical, dental, and vision coverage

Parental leave

Commuter benefits

Job summary

Resource Innovations is seeking an experienced Field Supervisor to lead a team delivering appliances to customers under the Energy Savings Assistance Main Program. You will coach, schedule, monitor performance, and ensure safety, quality, and on-time enrollment.

You will work with field staff to optimize field operations, perform audits, and maintain documentation while upholding program requirements and company values. Strong leadership and safety focus required.

Qualifications

• Must have high school diploma or equivalent.
• Three years of experience in a sales environment (direct program knowledge may be substituted).
• Minimum one year of experience supervising staff.

Responsibilities

• Supervise, coach, train, and mentor field staff to achieve productivity, quality, and customer service goals.
• Review daily schedules, routing, and appointments to support efficient field operations.
• Monitor team performance and provide regular updates to the Senior Manager.
• Conduct daily safety and production tailgate meetings and monthly safety trainings.
• Perform quality assurance audits and ride-alongs to ensure compliance, accuracy, and service quality.
• Ensure required enrollment and appliance delivery documentation is complete, accurate, and obtained timely.
• Identify process improvements and implement effective methods to enhance team performance and operational efficiency.
• Facilitate team meetings in the absence of the Senior Manager.
• Maintain a strong focus on workplace safety and ensure staff follow all applicable safety policies and procedures.
• Perform other duties as assigned.

Skills

Team leadership

Coaching

Safety compliance

Customer service

Scheduling

Education

High school diploma or equivalent

Job description

Resource Innovations is seeking an experienced Field Supervisor to lead a team delivering appliances to customers under the Energy Savings Assistance Main Program. You will coach, schedule, monitor performance, and ensure safety, quality, and on-time enrollment.

You will work with field staff to optimize field operations, perform audits, and maintain documentation while upholding program requirements and company values. Strong leadership and safety focus required.