Appliance Care Technician — In-Home Repairs & Solutions

GE Appliances; Gaithersburg (MD); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Service van provided

Medical, dental, vision, and life on #

401K and tuition reimbursement

Paid vacation and holidays

Uniforms and tools

Job summary

GE Appliances is seeking an Appliance Service Technician to diagnose and repair major GE appliances in customers' homes in Rockville, MD. The role emphasizes customer service, value-driven repair vs replacement decisions, and promoting service plans.

You will work with a Bodewell service team, visiting customer locations, documenting repairs, and upholding safety standards while delivering high-quality service and building trust with clients.

Qualifications

• High school diploma or GED required.
• 1+ year appliance repair experience.
• Excellent customer service and communication.
• Valid driver's license and background check.
• Willing to obtain CFC Certification within 6 months.

Responsibilities

• Diagnose and repair GE Appliances in-home.
• Assess repair vs replacement based on cost and value.
• Promote service plans and related products.
• Operate service vehicle and document work.
• Maintain safety and customer satisfaction.

Skills

Appliance repair

Customer service

Communication

Flexibility

Team player

Education

HS Diploma or GED

CFC Certification within 6 months

Tools

Salesforce CRM

Microsoft Outlook

Microsoft Teams

Job description

GE Appliances is seeking an Appliance Service Technician to diagnose and repair major GE appliances in customers' homes in Rockville, MD. The role emphasizes customer service, value-driven repair vs replacement decisions, and promoting service plans.

You will work with a Bodewell service team, visiting customer locations, documenting repairs, and upholding safety standards while delivering high-quality service and building trust with clients.