Appliance Care Technician: In-Home Repairs & Growth

haier; Concord (DE); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Service van provided

Laptop provided

Uniforms

Insurance day one

401K

Job summary

GE Appliances, a Haier company, seeks an Appliance Service Technician (Kennett Square, DE) to diagnose and repair major GE appliances in customers' homes. You will assess whether to repair or replace, promote service contracts, and deliver high-quality customer experiences.

You'll operate a company van, maintain tools, document work, and participate in ongoing training to stay current with product lines and safety protocols.

Qualifications

• HS Diploma or GED or equivalent.
• 1+ years of appliance repair, electrical, mechanical, HVAC, or property maintenance experience.
• Excellent customer service and communication skills.
• Basic computer aptitude: Outlook & Teams.
• Valid driver's license + background check & drug screen.

Responsibilities

• Diagnose and complete in-home repairs on GE Appliances.
• Advise on repair vs replacement based on cost-effectiveness.
• Promote and sell service contracts, filters, and related products.
• Operate assigned service van and document work activities.
• Maintain tools, parts inventory, and safety protocols.

Skills

Appliance repair

Electrical

Customer service

Diagnostics

Team player

Education

HS Diploma or GED

Tools

Salesforce

Outlook

Microsoft Teams

Job description

GE Appliances, a Haier company, seeks an Appliance Service Technician (Kennett Square, DE) to diagnose and repair major GE appliances in customers' homes. You will assess whether to repair or replace, promote service contracts, and deliver high-quality customer experiences.

You'll operate a company van, maintain tools, document work, and participate in ongoing training to stay current with product lines and safety protocols.