Appliance Care Expert — Field Service Tech

GE Appliances; New York (NY); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Service van provided

Laptop, smartphone

Uniforms & tools

Insurance on day one

401K and tuition reimbursement

Paid vacation & holidays

Career growth & training

Job summary

GE Appliances, a Haier company, is seeking an Appliance Service Technician to diagnose and repair major home appliances in the Hudson Valley area. You will balance hands-on service with recommending service plans and parts, representing a trusted brand.

The role includes a company vehicle, equipment, and day-one insurance, with ongoing training. A HS diploma and 1+ year appliance repair experience are required; a valid driver’s license and CFC certification are preferred.

Qualifications

• Minimum 1+ years of appliance repair experience.
• Strong customer service mindset with professional communication.

Responsibilities

• Diagnose and complete in-home repairs on GE Appliances' major appliances.
• Recommend repair vs replacement based on cost-effectiveness.
• Promote service contracts and related products to customers.
• Operate a service vehicle to customer locations.
• Document repairs and maintain customer satisfaction.

Skills

Appliance repair

Customer service

Communication

Driver's license

Problem solving

Education

HS Diploma or GED

CFC Certification within 6 months

Tools

Salesforce

Job description

GE Appliances, a Haier company, is seeking an Appliance Service Technician to diagnose and repair major home appliances in the Hudson Valley area. You will balance hands-on service with recommending service plans and parts, representing a trusted brand.

The role includes a company vehicle, equipment, and day-one insurance, with ongoing training. A HS diploma and 1+ year appliance repair experience are required; a valid driver’s license and CFC certification are preferred.