Appeals Board Office Technician

California Department of Industrial Relations; San Francisco (CA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

California Department of Industrial Relations, Workers' Compensation Appeals Board, Reconsideration Unit in San Francisco, seeks an Office Technician (Typing) to perform advanced clerical and office duties, including case processing, data entry, and report preparation. The role supports the public window and handles mail/file services in a state office environment.

Qualifications include the ability to type at least 40 wpm and maintain confidentiality; teleworking is available per policy.

Qualifications

• Typing speed at least 40 words per minute as per Class Specifications.
• Experience with clerical duties including case processing and mail/file services.
• Ability to manage data entry and prepare routine reports.

Responsibilities

• Process incoming cases and manage related statistics.
• Enter data and generate statistical reports.
• Attend to WCAB Public Window/Receptionist duties.
• Provide mail and file services and related duties as assigned.

Skills

Typing 40 wpm

Job description

Job Description And Duties

Under the general direction of the Legal Support Supervisor I,the Appeals Board Office Technician performs a variety of advanced journey level clerical and general office duties for the Workers' Compensation Appeals Board's (WCAB), Reconsideration Unit, such as processing incoming cases, managing statistics, entering date, creating statiscal reports, handling incoming and outgoing mail, and maintaining and disposing of confidential files in line with the Department of Industrial Relations' (DIR) records retention policy.

Duties include, but are not limited to (please refer to Duty Statement for full description of duties):

• Case processing and management.
• Preparation of Reports.
• Attend to WCAB Public Window/Receptionist.
• Mail services.
• File services.
• Other related duties or special assignments as assigned.

The minimum requirements are defined in the Class Specification for Office Technician (Typing).

This posting may be used to fill future vacancies in accordance with 2 CCR

• 249.3

To be considered for this Office Technician (Typing) job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2012

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at: 455 Golden Gate Avenue, Suite 9328, San Francisco, California.

This is a full-time position at the WCAB, located in an office environment in the 14-story State office building. This unit is currently located on the 9th floor. The incumbent works in a cubicle in close proximity to others. The position requires work extensively on computers, scanners, copiers, telephones, and/or shredders as necessary for processing work, drafting email communication, and other purposes. Reasonable accommodation is available to qualified employees with disabilities. Teleworking per DIR policy is available. Being in a stationary position for long periods of time.

The hours are usual business hours, Monday through Friday, 40 hours per week.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

The incumbent is expected to maintain confidentiality at all times due to the access to sensitive information and the nature of the work performed. The incumbent must have the ability to follow the policies and procedures of the WCAB, work with staff at all levels, be dependable, and communicate effectively to complete work assignments. The Office Technician (Typist) must type at least 40 wpm.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.