Apparel Team Lead: Elevate Merch & Customer Experience

Bass Pro Shops; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops is seeking a Team Leader to guide department associates in daily operations, merchandising, inventory control and customer service. You will support store management in achieving sales targets and staffing needs, while maintaining pricing, display standards and high service levels.

The role emphasizes product knowledge, staff coaching, and collaboration with management to ensure a positive shopping experience for every customer.

Qualifications

• Minimum 2–4 years in Retail Sales.
• Supervisory experience is a plus.
• High School Diploma or equivalent required.

Responsibilities

• Direct daily activities of department associates.
• Support achievement of sales, margins, payroll goals.
• Coordinate staffing, training, and performance feedback.
• Maintain merchandising standards and plan-o-grams.
• Deliver excellent customer service and product knowledge.

Skills

Supervisory experience

Customer service

Merchandising

Leadership

Communication

Education

High School Diploma

Tools

POS systems

Inventory management systems

Excel/Spreadsheets

Job description

Bass Pro Shops is seeking a Team Leader to guide department associates in daily operations, merchandising, inventory control and customer service. You will support store management in achieving sales targets and staffing needs, while maintaining pricing, display standards and high service levels.

The role emphasizes product knowledge, staff coaching, and collaboration with management to ensure a positive shopping experience for every customer.