Apparel Team Captain: Lead, Coach & Drive Sales

DICK'S Sporting Goods; Portage (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

DICK’S Sporting Goods in Portage, MI is seeking a Team Captain – Apparel to lead the Apparel department, coach teammates, drive sales, and ensure athletes feel confident in their selections. You will deliver an engaging shopping experience rooted in product knowledge and athlete connection, while upholding company standards and service.

As a key store leader, you will manage staffing, opening/closing procedures, and execution of floor sets, ensuring exceptional customer experiences and strong

Qualifications

• Retail/customer-facing experience is required.
• Leadership experience is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver engaging athlete experiences by providing product knowledge and service.
• Lead store operations, staffing, and merchandising to meet goals.
• Develop schedules and plans to optimize coverage and payroll.
• Coach and develop teammates, conduct reviews, and drive performance.
• Enforce safety, loss prevention, and store policies.

Skills

Team leadership

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in Portage, MI is seeking a Team Captain – Apparel to lead the Apparel department, coach teammates, drive sales, and ensure athletes feel confident in their selections. You will deliver an engaging shopping experience rooted in product knowledge and athlete connection, while upholding company standards and service.

As a key store leader, you will manage staffing, opening/closing procedures, and execution of floor sets, ensuring exceptional customer experiences and strong