APeX-Qualified Orthopaedic Practice Coordinator

Ampcus, Inc; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ampcus Inc. is seeking a Practice Coordinator to provide high-level administrative and patient-facing support within an Orthopaedic Surgery/Spine Center in San Francisco.

This role requires healthcare administrative experience and is focused on front-desk duties, patient check-in, and coordinating prior authorizations. You will schedule surgeries and support provider teams, while handling 15-20 calls daily and maintaining accurate documentation.

Qualifications

• At least 1 year of healthcare administrative experience.
• Front-desk experience, including patient check-in.
• Experience submitting prior authorizations and scheduling surgeries.
• Excellent customer service and communication skills; professional telephone etiquette.
• APeX-trained candidates preferred.

Responsibilities

• Check in patients and provide front-desk support.
• Verify and manage patient information as required.
• Submit and follow up on prior authorization requests.
• Schedule surgical procedures and coordinate related administrative activities.
• Provide administrative support to physicians and provider teams.
• Handle approximately 15-20 calls per day.
• Respond to patient and staff inquiries professionally and efficiently.
• Maintain accurate documentation and follow established healthcare administrative procedures.
• Assist with additional front-office, back-office, administrative, or call-center duties as needed.
• Work collaboratively with clinical and administrative staff to ensure smooth daily operations.

Skills

Healthcare administration

Front-desk operations

Customer service

Communication skills

Teamwork

Attention to detail

Telephone etiquette

Problem-solving

Organizational skills

APeX training

Job description

Ampcus Inc. is seeking a Practice Coordinator to provide high-level administrative and patient-facing support within an Orthopaedic Surgery/Spine Center in San Francisco.

This role requires healthcare administrative experience and is focused on front-desk duties, patient check-in, and coordinating prior authorizations. You will schedule surgeries and support provider teams, while handling 15-20 calls daily and maintaining accurate documentation.