Apartment Maintenance Supervisor- Beacon Pointe

WPM Real Estate Management; Dundalk (MD); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Career growth and training

Company-paid certifications

Rental discounts

Phone allowance

Job summary

WPM Real Estate Management is seeking an experienced Service Manager to lead maintenance operations at Beacon Pointe Apartments and Townhomes in Sparrows Point, MD. You will oversee daily maintenance, coordinate contractors, manage work orders and unit turns, and ensure resident concerns are addressed promptly.

Required: 5+ years in residential multifamily or facility maintenance, HVAC certification preferred or willing to obtain within 6 months, and valid driver’s license.

Qualifications

• HVAC certification preferred or willing to obtain within 6 months
• Must be proficient in plumbing, electrical, and carpentry
• Knowledge of OSHA safety rules and regulations
• Strong time management and prioritization skills
• Excellent written and verbal communication abilities
• Superior customer service and resident-relations skills
• Comfort with technology and work order management systems
• Valid driver’s license and reliable transportation

Responsibilities

• Diagnose and perform repairs in HVAC, electrical, plumbing, carpentry, drywall, flooring, and general maintenance
• Manage unit turnover and move-in/move-out processes
• Oversee work order systems, ensuring timely completion and updates
• Conduct regular property inspections to identify maintenance needs
• Coordinate and schedule contractors, vendors, and third-party services
• Execute routine preventative maintenance to extend equipment and property life
• Collaborate with the Property Manager on project updates and work order progress
• Ensure compliance with policies, safety standards and goals

Skills

HVAC certification

Plumbing

Electrical

Carpentry

OSHA safety

Time management

Communication

Customer service

Technology & WOMS

Driver’s license

Education

High School Diploma or equivalent

Job description

WPM is seeking an experienced Service Manager to lead the maintenance operations at Beacon Pointe Apartments and Townhomes in Sparrows Point, MD. The Service Manager will oversee daily maintenance operations, schedule and manage contractors and vendors, handle work orders and apartment turns, and ensure resident concerns are addressed promptly. Previous residential maintenance management experience and HVAC Certified is required

$29.00 per hour
Schedule: Monday–Friday, 8:30am-5pm, with rotating on-call availability

Key Responsibilities:

• Diagnose and perform repairs in HVAC, electrical, plumbing, carpentry, drywall, flooring, and general maintenance
• Manage unit turnover and move-in/move-out processes
• Oversee work order systems, ensuring timely completion and accurate updates
• Conduct regular property inspections to identify and address maintenance needs
• Coordinate and schedule contractors, vendors, and third-party services
• Execute routine preventative maintenance to extend equipment and property life
• Collaborate with the Property Manager on project updates, unit turns, and work order progress
• Ensure compliance with company policies, safety standards, and operational goals

Required Knowledge, Skills & Abilities:

• HVAC Certification strongly preferred, or willingness to obtain within 6 months of employment
• Proficiency in plumbing, electrical, and carpentry
• Knowledge of OSHA safety rules and regulations
• Strong time management and prioritization skills
• Excellent written and verbal communication abilities
• Superior customer service skills, with professionalism in handling resident concerns
• Comfort with technology and work order management systems
• Valid driver’s license and reliable transportation required

Education & Experience:

• High School Diploma or equivalent
• Minimum 5 years of experience in residential multifamily or facility maintenance

Why Join WPM?

• Competitive pay with bonus opportunities
• Health, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) retirement plan with company match
• Career growth, development, and training opportunities
• Company-paid certifications that support career growth
• Rental discounts for eligible full-time associates who choose to live at a WPM property
• Phone allowance provided