Apartment Leasing Specialist — Resident Experience Advocate

McCormack Baron Companies; Caguas (PR); On-site; USD 30,000 - 42,000; Full time

Job summary

McCormack Baron is hiring for a Property Management Assistant in an office setting in Puerto Rico. The role supports leasing activities, applicant processing, and tenant relations while ensuring customer satisfaction throughout the lease term.

You will handle move-in coordination, document preparation, and maintenance coordination, with a focus on accurate data entry in Yardi and timely lease renewals.

Qualifications

• High School/GED required; some college preferred.
• Experience in the property management industry preferred but not required.
• Demonstrated ability to read, write, and communicate effectively.
• Must be highly enthusiastic, sales oriented, and love working with people.
• Low-income housing and tax credit experience highly desired
• Computer proficiency in Microsoft Office, including Word, Excel, and Outlook
• Must have a valid driver's license.

Responsibilities

• Assist the Property Manager with leasing and administrative tasks.
• Prepare move-in files, take applications, answer telephone inquiries, greet, qualify, and show apartments to prospective residents.
• Provide resident satisfaction throughout the lease term and strive for lease renewals.
• Process applications and input information into Yardi.
• Process annual recertifications and lease renewals.
• Conduct resident orientation.
• Prepare and follow up on maintenance work orders.
• All other duties as assigned.

Skills

Sales oriented

People skills

Strong communication

Education

High School Diploma or GED

Some college coursework preferred

Tools

Yardi

Excel

Outlook

Word

Job description

McCormack Baron is hiring for a Property Management Assistant in an office setting in Puerto Rico. The role supports leasing activities, applicant processing, and tenant relations while ensuring customer satisfaction throughout the lease term.

You will handle move-in coordination, document preparation, and maintenance coordination, with a focus on accurate data entry in Yardi and timely lease renewals.