Apartment Leasing Specialist: Drive Occupancy & Delight

Franklin Group; Virginia Beach (VA); On-site; USD 18,000 - 34,000; Full time

Job summary

The Franklin Group is seeking a Leasing Consultant to show and lease apartments and support the community's marketing plan. You will assist applicants with rental applications, coordinate with on-site staff, and maintain model and target apartments.

A high school diploma or GED is required, with knowledge of lease terms, Fair Housing, and sales techniques. Strong customer service and professional appearance are essential.

Qualifications

• High school diploma or GED required; 1–3 months related experience may be accepted.
• Knowledge of lease terms, policies, and Fair Housing standards.
• Ability to read, write reports, and communicate effectively with customers.

Responsibilities

• Assist applicants with rental applications and collect security deposits.
• Ensure model and target apartments are ready for show and keep areas clean.
• Maintain knowledge of rental rates, locations, and community amenities.
• Handle resident requests with courteous, professional service.
• Maintain resident and community files and process administrative forms.

Skills

Sales techniques

Fair Housing

Leasing knowledge

Customer service

Communication skills

Education

High school diploma or GED

Tools

Professional appearance

Job description

The Franklin Group is seeking a Leasing Consultant to show and lease apartments and support the community's marketing plan. You will assist applicants with rental applications, coordinate with on-site staff, and maintain model and target apartments.

A high school diploma or GED is required, with knowledge of lease terms, Fair Housing, and sales techniques. Strong customer service and professional appearance are essential.