Apartment Leasing Specialist

Franklin Group; Richmond (VA); On-site; USD 42,989,385 - 64,355,961; Full time

Job summary

Franklin Group is seeking a Leasing Consultant to show and lease apartments to prospective residents and support the community's marketing plan. The role requires knowledge of lease terms, Fair Housing standards, and sales techniques, with a focus on excellent customer service.

Daily duties include processing applications, coordinating model apartments, maintaining clean offices, and collaborating with the Community Manager to retain residents and meet marketing goals.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience or training.
• Knowledge of Fair Housing standards.
• Able to read and interpret documents; write routine reports; speak before groups.

Responsibilities

• Show and lease apartments to prospective residents.
• Prepare and maintain model and target apartments.
• Know lease terms, policies and current rental rates.
• Maintain contact with apartment locator services and local businesses.
• Develop resident retention programs under Community Manager.

Skills

Sales techniques

Fair Housing knowledge

Customer service

Telephone skills

Education

High school diploma or GED

1-3 months related experience or training

Job description

Franklin Group is seeking a Leasing Consultant to show and lease apartments to prospective residents and support the community's marketing plan. The role requires knowledge of lease terms, Fair Housing standards, and sales techniques, with a focus on excellent customer service.

Daily duties include processing applications, coordinating model apartments, maintaining clean offices, and collaborating with the Community Manager to retain residents and meet marketing goals.