Apartment Leasing Specialist

Franklin Group; Portsmouth (VA); On-site; USD 18,000 - 34,000; Full time

Job summary

Franklin Group in Portsmouth, VA seeks a Leasing Consultant to show and lease apartments and support the community's marketing plan. You will assist applicants, collect deposits, maintain model apartments, and ensure clean, welcoming show spaces.

Knowledge of lease terms, Fair Housing standards, and proven sales techniques are essential. The role emphasizes resident service, accurate record-keeping, and coordination with locator services to drive occupancy.

Qualifications

• High school diploma or GED; or 1–3 months related experience or training; or equivalent combination.
• Ability to read and interpret safety rules, operating and maintenance instructions.
• Fair Housing certification may be required within 14 days of hire.

Responsibilities

• Assist applicants in completing rental applications and collect security deposits.
• Ensure model and target apartments are ready for show and keep work areas clean.
• Understand lease terms, policies, and apply sales techniques.
• Maintain knowledge of Fair Housing Standards and current rental rates.
• Coordinate with apartment locator services and monitor market information.
• Process administrative forms, reports, and maintain resident files.

Skills

Sales techniques

Customer service

Fair Housing knowledge

Communication skills

Education

High school diploma or GED

Job description

Franklin Group in Portsmouth, VA seeks a Leasing Consultant to show and lease apartments and support the community's marketing plan. You will assist applicants, collect deposits, maintain model apartments, and ensure clean, welcoming show spaces.

Knowledge of lease terms, Fair Housing standards, and proven sales techniques are essential. The role emphasizes resident service, accurate record-keeping, and coordination with locator services to drive occupancy.