Apartment Leasing Specialist: Close Deals & Wow Residents

AvalonBay Communities, Inc.; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Exclusive team member housing discount

Job summary

Vivmark Residential is seeking a Leasing Associate to proactively respond to sales leads, promote the community, schedule tours, and close leases. You will explain lease provisions, manage move-in activities, and support marketing efforts. A strong customer-service mindset and knowledge of property management software are essential.

Schedule is Tue-Sat, 9am-6pm. The role emphasizes resident satisfaction, timely communication, and accurate leasing documentation, with housing discounts and

Qualifications

• High School diploma or equivalent.
• Strong customer service / customer-facing orientation.
• Well organized with ability to prioritize and multi-task.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software and Google Suite.
• Valid Driver's License required if employee will operate a motorized vehicle (varies by location).
• Knowledge of federal and state apartment housing laws.
• Office smartphone usage required for certain aspects of the job.

Responsibilities

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.
• Work Schedule: Tuesday-Saturday: 9am-6pm

Skills

Customer service

Communication

Organized

Multitasking

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

Vivmark Residential is seeking a Leasing Associate to proactively respond to sales leads, promote the community, schedule tours, and close leases. You will explain lease provisions, manage move-in activities, and support marketing efforts. A strong customer-service mindset and knowledge of property management software are essential.

Schedule is Tue-Sat, 9am-6pm. The role emphasizes resident satisfaction, timely communication, and accurate leasing documentation, with housing discounts and