Apartment Leasing Specialist

YMP Real Estate Management, LLC.; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

YMP Real Estate Management, LLC. in Miami, FL is seeking a Resident Representative to welcome prospects and residents, process applications, show units, and support leasing activities.

You'll maintain property knowledge, assist with marketing, prepare leasing packages, and ensure excellent customer service while adhering to Fair Housing laws. This role requires bilingual English/Spanish and strong Office skills, with potential for overtime as needed.

Qualifications

• High School education or equivalent.
• Ability to read, write and comprehend English.
• Bi-lingual in English/Spanish is a plus.
• Strong Microsoft Office skills, Excel and Word.
• Previous apartment leasing or sales experience.
• Mathematical skills to calculate prorations.
• Excellent telephone and communication skills.

Responsibilities

• Maintains a detailed knowledge of the apartment community, amenities and community.
• Provides a daily inspection of show apartments and model appearance.
• Handles all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications, typing leases and move-in paperwork.
• Documents prospect contacts; completes market survey and maintains closing ratios.
• Collects and secures rental payments; produces reports like market survey and commission sheets.
• Assists in marketing, monitors ads, and supports leasing events and weekly outreach.
• Posts to advertising sources daily; maintains organized office files.
• Adheres to Fair Housing laws and inspects vacant apartments for move-in readiness.
• Supports renewal programs and reports maintenance observations; available for overtime/weekend/evening work.

Skills

Customer service

Leasing/sales experience

Communication skills

Bi-lingual in English/Spanish

Time management

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

YMP Real Estate Management, LLC. in Miami, FL is seeking a Resident Representative to welcome prospects and residents, process applications, show units, and support leasing activities.

You'll maintain property knowledge, assist with marketing, prepare leasing packages, and ensure excellent customer service while adhering to Fair Housing laws. This role requires bilingual English/Spanish and strong Office skills, with potential for overtime as needed.