Apartment Leasing Pro - Drive Occupancy & Satisfaction

Harbor Group; Grand Terrace (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Harbor Group, a multifamily property manager in California, seeks a Leasing Specialist to drive occupancy and resident satisfaction. You will show and lease apartments, qualify leads, process applications, and coordinate marketing initiatives to attract residents.

Role involves ensuring move-in readiness, coordinating with maintenance, and supporting renewal efforts. Strong customer service and communication are essential for success in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Minimum one year of leasing, sales, or customer service experience; property management preferred.
• Proficient with Microsoft Office and property management software.
• Experience using social media (Facebook, Instagram, etc.) is a plus.
• Excellent organizational and communication skills with multitasking ability.
• Customer-service oriented with professional resident/vendor interactions.
• Flexibility to work weekends if required by the property.
• Valid driver’s license to operate golf carts if applicable.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them and coordinating with maintenance.
• Execute lease agreements and move-in packages, ensuring smooth onboarding for new residents.
• Design and implement marketing plans to generate traffic and maintain occupancy.
• Promote the community via Craigslist, Facebook, and email campaigns.
• Coordinate resident referral programs, employer outreach, and local networking.
• Maintain knowledge of market conditions, rental rates, and competitor trends.
• Support retention with excellent customer service and timely responses to inquiries.

Skills

Customer service

Sales

Organization

Communication

Social media management

Education

High School Diploma or equivalent

Tools

Yardi

OneSite

Microsoft Office

Job description

Harbor Group, a multifamily property manager in California, seeks a Leasing Specialist to drive occupancy and resident satisfaction. You will show and lease apartments, qualify leads, process applications, and coordinate marketing initiatives to attract residents.

Role involves ensuring move-in readiness, coordinating with maintenance, and supporting renewal efforts. Strong customer service and communication are essential for success in a fast-paced environment.