AP Operations Supervisor — Hybrid, SLA/KPI Focus

apog; Minneapolis (MN); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical benefits package

401(k) with employer match

Employee Stock Purchase Plan

Paid Time Off

Job summary

Apogee Services Inc. seeks an Accounts Payable Operations Supervisor to oversee day-to-day AP activities, including a third-party service provider for invoice processing and GRNI tasks. You will liaise with stakeholders and vendor leadership to ensure performance and controls.

Reporting to the Sr. AP Shared Services Manager, you will monitor performance, support governance meetings and drive continuous improvement initiatives. Strong analytical and collaborative skills are essential for success.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration or related field, or equivalent combination of education and experience.
• 5+ years of progressive experience in Accounts Payable, Procure-to-Pay (P2P) or related operational finance functions.
• Experience overseeing outsourced operations, managed services providers or third-party delivery relationships.
• Experience monitoring performance via KPIs, SLAs and reporting metrics.
• Strong understanding of AP operations, three-way matching and internal controls.
• Proficiency with Excel and reporting tools; strong written and verbal communication.

Responsibilities

• Serve as the primary day-to-day contact for the AP managed services provider.
• Coordinate communications between internal stakeholders and vendor leadership.
• Support operational and governance meetings.
• Monitor vendor performance against SLAs and KPIs.
• Escalate significant operational concerns to AP leadership.
• Monitor AP processes and GRNI oversight; support month-end close.

Skills

Analytical skills

Excel proficiency

Communication skills

Problem-solving

Collaboration across org

Reporting tools

Education

Bachelor's degree in Accounting/Finance/Business

Tools

SAP

Epicor

Microsoft Dynamics

Job description

Apogee Services Inc. seeks an Accounts Payable Operations Supervisor to oversee day-to-day AP activities, including a third-party service provider for invoice processing and GRNI tasks. You will liaise with stakeholders and vendor leadership to ensure performance and controls.

Reporting to the Sr. AP Shared Services Manager, you will monitor performance, support governance meetings and drive continuous improvement initiatives. Strong analytical and collaborative skills are essential for success.