AOG Ops Insights Manager: MRO Partnerships
AireXpert
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Benefits offered by this job
Job summary
AireXpert is a Buffalo, NY-based startup transforming airline maintenance operations with a digital platform. We seek a Tech Ops Insights Manager & MRO Partnerships to analyze AOG/OOS events, identify root-causes, and strengthen airline–MRO collaboration.
In this role you will drive data-backed insights for reviews, support renewal discussions, and translate vendor feedback into product/workflow improvements. Hybrid work, occasional travel.
Qualifications
- 5–7 years in MCC/MOC, Tech Ops Control, or airline vendor-management.
- Strong knowledge of AOG/OOS workflows and escalation paths.
- Experience coordinating with third-party Line MRO providers.
- Ability to interpret maintenance event timelines and logs.
- Excellent communication and relationship-building abilities.
Responsibilities
- Review AOG/OOS data to identify factors and delays.
- Prepare data-backed operational insights for reviews.
- Support renewal discussions, quarterly reviews, and vendor evaluations.
- Build and maintain relationships with Line MRO partners.
- Translate vendor feedback into actionable product/workflow improvements.
- Collaborate with Product, Marketing, Sales on realistic workflows.
- Attend industry events and represent AireXpert credibly.
Skills
Job description
AireXpert is a Buffalo, NY-based startup transforming airline maintenance operations with a digital platform. We seek a Tech Ops Insights Manager & MRO Partnerships to analyze AOG/OOS events, identify root-causes, and strengthen airline–MRO collaboration.
In this role you will drive data-backed insights for reviews, support renewal discussions, and translate vendor feedback into product/workflow improvements. Hybrid work, occasional travel.
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