Hybrid MRO Operations & Transformation Lead

Cognizant; Dallas (TX); Hybrid; USD 165,000 - 194,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Employee stock purchase plan

Employee assistance program

10 paid holidays + PTO

Parental leave and fertility benefits

Learning and development programs

Job summary

Cognizant Consulting seeks an MRO Subject Matter Expert to connect airline maintenance with enterprise technology assessments. You will serve as the primary domain advisor for a major North American airline, ensuring recommendations reflect regulatory obligations and business-continuity needs.

You will collaborate with client stakeholders and Cognizant teams. Responsibilities include leading workshops, mapping processes, evaluating AI opportunities, and ensuring alignment with MRO operations

Qualifications

• 6+ years in airline Technical Operations or MRO as senior BA/PO/consultant
• Deep knowledge of maintenance execution and airworthiness compliance
• Strong knowledge of MRO materials, procurement and planning processes
• Experience with at least one commercial MRO platform and ERP/SAP integrations
• Bachelor’s degree in aeronautical or aerospace engineering or related field

Responsibilities

• Lead discovery workshops across maintenance execution, materials, planning, and procurement.
• Map current-state processes across SCEPTRE modules and identify pain points.
• Assess impact, risk and business-continuity requirements; contribute to Dependency Index.
• Evaluate AI/ML opportunities in Technical Operations, e.g., predictive maintenance.
• Liaise between client Technical Operations stakeholders and Cognizant’s technical team on blueprints.

Skills

Technical Operations

MRO operations

requirements elicitation

business-process mapping

stakeholder liaison

Education

Bachelor's degree in aeronautical or aerospace engineering

Tools

TRAX

AIMS

Ramco Aviation

AMOS

AMASIS

ERP/SAP integrations

Job description

Cognizant Consulting seeks an MRO Subject Matter Expert to connect airline maintenance with enterprise technology assessments. You will serve as the primary domain advisor for a major North American airline, ensuring recommendations reflect regulatory obligations and business-continuity needs.

You will collaborate with client stakeholders and Cognizant teams. Responsibilities include leading workshops, mapping processes, evaluating AI opportunities, and ensuring alignment with MRO operations