Answering Service Agent - Margate, Florida

Answering Service Care; Florida; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

PTO from day one

Weekly direct deposit

Training and development courses

Childcare reimbursement

Gym membership reimbursement

Job summary

Answering Service Care in Margate, FL is hiring for full-time and part-time Answering Service Agent roles. Starts at $16.00/hr with a raise to $16.50/hr at 4 months, plus weekly performance bonuses and direct deposit. Benefits include health, dental, and vision coverage for full-time staff, PTO from day one, and training opportunities.

Roles involve answering and routing calls, taking messages, scheduling, and supporting clients via chat, text, and email. Weekend shifts are required.

Qualifications

• Clear, friendly communication, both spoken and written.
• Patience and empathy, even when it gets busy.
• Strong attention to detail and solid computer skills.
• Ability to multitask in a fast-paced office.
• Availability for at least one weekend shift required (Saturday or Sunday).

Responsibilities

• Answer and place calls for clients in many industries, following each client’s script.
• Take messages, schedule appointments, collect new customer details, and transfer calls.
• Support customers through live chat, text, and email.
• Keep accurate notes across multiple computer systems.

Skills

Clear communication

Patience & empathy

Attention to detail

Multitasking

Weekend availability

Job description

Answering Service Agent - Margate, Florida

Answering Service Agent | Margate, FL | $16.00/hr + Weekly Bonuses | Full-Time & Part-Time

Be the voice behind 4,000+ businesses.

For 53 years, Answering Service Care has handled calls for law firms, medical offices, contractors, insurance agencies, and more. We are a third-generation, family-owned company, and many of our team members have been with us for over 20 years. We are hiring full-time and part-time agents who listen well, stay calm, and enjoy helping people.

What you’ll do

• Answer and place calls for clients in many industries, following each client’s script
• Take messages, schedule appointments, collect new customer details, and transfer calls
• Support customers through live chat, text, and email
• Keep accurate notes across multiple computer systems

What we’re looking for

• Clear, friendly communication, both spoken and written
• Patience and empathy, even when it gets busy
• Strong attention to detail and solid computer skills
• Ability to multitask in a fast-paced office
• Availability for at least one weekend shift required (Saturday or Sunday)

What you’ll get

• $16.00/hr starting pay, with a raise to $16.50/hr at 4 months
• Weekly performance bonuses starting at $2.75/hr, with the opportunity to earn more
• Weekly direct deposit
• Full-time and part-time schedules available
• Health, dental, and vision coverage (full-time)
• PTO you start earning on day one
• Childcare and gym membership reimbursement
• Free training and development courses
• Stability and room to grow with a company that has thrived for over five decades