Animal Shelter Office Assistant - Front Desk & Adoptions

City-of-Pasadena,-Tx; Pasadena (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Low-cost health insurance

Free city clinic visits

Tuition reimbursement

Retirement match

Generous vacation accrual

Job summary

The City of Pasadena, TX is seeking a Municipal Animal Shelter Clerk to assist citizens and manage front desk operations for the shelter. The role supports animal adoptions, licensing, and data entry, while coordinating with rescue groups and veterinary partners.

The position emphasizes animal handling, accuracy in records, and adherence to city ordinances and state laws. Hours include evenings and Saturdays as described in the duties.

Qualifications

• High School diploma or GED required.
• Two years' experience with office machines (computers, copiers, fax, ten key) and two years with customer service and data entry.
• Valid Texas Driver's license and experience working with and handling animals.

Responsibilities

• Answer phone calls from citizens and assist customers at the front desk with animals, adoptions, licenses, and shelter records.
• Maintain shelter records, monthly reports, and state-mandated records.
• Assist with filing, data entry, and entering information for lost/found pets; coordinate with vets and rescue groups.
• Support Animal Care Technicians and prepare paperwork for transfers and adoptions.
• Prepare renewal notices for pet licenses and assist with shelter readiness for visitors.

Skills

Customer service

Data entry

Communication

Office procedures

Multitasking

Education

High School diploma or GED

Tools

Office machines

Texas Driver's license

Animal handling

Job description

The City of Pasadena, TX is seeking a Municipal Animal Shelter Clerk to assist citizens and manage front desk operations for the shelter. The role supports animal adoptions, licensing, and data entry, while coordinating with rescue groups and veterinary partners.

The position emphasizes animal handling, accuracy in records, and adherence to city ordinances and state laws. Hours include evenings and Saturdays as described in the duties.