Angel Tree Worker

Salvation Army; Richmond (VA); On-site; USD 19,000 - 21,000; Part time

Job summary

The Salvation Army in Richmond, VA is seeking a Seasonal Support Worker to assist Angel Tree clients and manage intake, scheduling and data entry. The role includes occasional warehouse work and potential driving duties for donations and events.

Applicants should have a high school diploma or GED and at least two years of receiving/loading/unloading experience, plus a valid state driver’s license. The position is part-time with a 25-hour week.

Qualifications

• High school diploma or GED required with at least two years in receiving, storing, loading/unloading materials.
• Must have a valid state driver’s license and the ability to meet Salvation Army driver eligibility requirements.
• Ability to read, write, and communicate in English.

Responsibilities

• Schedule appointments, interview clients, and determine eligibility for Angel Tree assistance.
• Enter client intake information into Angel Tree database accurately and timely.
• Assist in loading, unloading and placement of donated items in the warehouse.
• May act as Truck Driver as needed and assist with driving duties.
• Interact courteously with donors and the public in various settings.
• Maintain confidentiality of client information and follow program guidelines.

Skills

English proficiency

Driver's license

Customer service

Education

High school diploma or GED

Two years of receiving/loading/unloading experience

Job description

Schedule/Hours: M – F 9:00 a.m. – 2:00 p.m. (25 hours per week)Pay Rate: $13.75 - $15.00 per hourThis position is responsible for:Under the general supervision of the Corps Officer, the Seasonal Support Worker is responsible for providing social service assistance to clients seeking Angel Tree assistance. The incumbent will schedule appointments, interview clients, determine eligibility and perform accurate and complete computer data entry. The Seasonal Support Worker may also man the Angel Tree station at area locations during peak hours and assist with sorting and moving donations and other materials into the warehouse as well as assist in the setup and break down of the warehouse. He/she will also act in the capacity of a Truck Driver as needed and pick up/drop off kettle workers.Key Responsibilities:Safe operation of The Salvation Army vehicles while picking up and delivering donations/goods.Ability to successfully interface with the public and Salvation Army donors in a variety of settings.Answers telephones in a courteous manner and assists clients by providing accurate and complete information.Greets and interviews clients to assess and determine eligibility for Angel Tree assistance based on program guidelines.Enters client intake information into Angel Tree computer data base ensuring all information is accurate and up to date.Schedules appointments for clients in a courteous and tactful manner.Maintains the confidentiality of client information.Assists in loading, unloading and placement of donated items into the warehouse.Assists in keeping the warehouse orderly and neat.Assist with canned food drives, coat drives, toy drives and moving operations. Follow The Salvation Army policies and procedures at all times.Receives and checks-in clients during Angel Tree distribution week.Assist clients with receiving and transporting Angel Tree items during distribution week.Execute other responsibilities as needed including warehouse work and pick up of donations.Performs other related work as required.Physical Requirements and Working Conditions:Ability to lift scales, hand trucks, and dollies, over 25 lbs.Ability to meet attendance requirements.Ability to read, write and communicate in the English language.Ability to perform basic mathematical calculations.Ability to occasionally lift boxes of materials, donations.Ability to load, unload, secure and protect goods.Ability to set up and break down materials at events.Ability to learn, think, and concentrateThe working environment is at local shops and shopping malls, a warehouse with a cement floor where a majority of the day is spentTemperatures vary from approximately 30 degrees to below 0 in the winter.Position involves going in and out of the warehouse space into the cold throughout the day.High school diploma or G.E.D AND two (2) years of experience in receiving, storing, loading and unloading of materialsORany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Must have a valid state driver’s license and the ability to pass The Salvation Army’s driver eligibility requirements needed to drive Salvation Army vehicles.