Angel Tree Client Interviewer & Data Entry Clerk - Dallas, TX

Salvation Army A Georgia Corp; Dallas (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

The Salvation Army in Dallas is seeking a dedicated team member to interview clients for Christmas assistance, review eligibility, and enter applications into the database with accuracy. You will greet clients, document information, and coordinate with the Angel Tree program to ensure timely processing.

Responsibilities include supporting warehouse gift preparation, labeling and sorting gifts, and assisting during distribution weeks.

Qualifications

• H.S. Diploma required, some college preferred in social work, psychology or sociology.
• Experience with data entry and interacting with customers or clients.
• Ability to read/write and communicate in English effectively.

Responsibilities

• Greets and interviews clients for Christmas assistance in a cheerful and helpful manner.
• Reviews client eligibility for Christmas assistance based on program guidelines.
• Enters application data into the computer database accurately and efficiently.
• Assists in warehouse gift preparation, sorting, labeling and organizing gifts.
• Distribution weeks pick up and Angel Tree program duties as assigned.

Skills

Data entry

Customer service

Interviewing

English communication

Education

High School Diploma

Some college in social work/psychology/sociology

Job description

Interviews applicants for Christmas Assistance, reviews documentation and evaluates eligibility within The Salvation Army guidelines for assistance; enters application data into the computer system to provide all necessary information for The Salvation Army records and Angel Tree donor tags; assists in preparation for distribution, including sorting, labeling and organizing gifts as needed.Key Responsibilities:Greets and interviews clients for Christmas assistance in a cheerful and helpful manner.Assists with other Angel Tree program duties as assigned.Monitors Hot Line calls and responds to needs appropriately.Reviews client’s eligibility for Christmas assistance based on program guidelines and restrictions.Enters application data into the computer database system in an accurate and efficient manner.Assists in Warehouse preparing gifts for distribution, including sorting, labeling and organizing gifts.Distribution weeks pick up.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write and communicate the English language effectively.Ability and willingness to perform all duties with an understanding of the mission, ministry, philosophy, culture and protocol of The Salvation Army and conducts all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.Duties are usually performed at a desk working on a computer for application task. Ability to sit for long periods of time entering data. Sitting may be relieved by brief or occasional periods of standing or walking.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 75% - 80% frequently during warehouse gift preparation and distribution.Employee Benefits:N/AEDUCATION AND EXPERIENCE:H.S. Diploma required and some college preferred in social work, psychology or sociology,andOne year of experience with data entry and interaction within a customer service or social services setting,orAny equivalent combination of training and experience that provides the required knowledge, skills and abilities.LICENSES AND CERTIFICATIONS:Valid Texas Driver’s LicenseEqual Opportunity Employer: Veterans | Disabled