Seasonal Support Worker

Salvation Army; Washington (District of Columbia); On-site; USD 31,000 - 38,000; Full time

Job summary

The Salvation Army in Washington, DC is seeking a Seasonal Support Worker to assist with Angel Tree sponsorships. Under supervision, you will recruit and coordinate volunteers, assemble sponsorship materials, and perform accurate data entry.

You will also help sort donations in the warehouse, support event setup and breakdown, and handle courteous phone and email inquiries from sponsors and clients. A high school diploma or GED and data entry experience are required.

Qualifications

• High school diploma or GED required.
• Two years general office and/or data entry experience in a customer service setting or equivalent.
• Ability to read, write and communicate in English; basic math skills.

Responsibilities

• Assist with Angel Tree sponsorship, volunteer recruitment and coordination.
• Assemble all Angel Tree sponsorship material packages for shipping.
• Perform accurate and complete computer data entry.
• Sort and move donations in the warehouse and assist with setup/breakdown of events.

Skills

Data entry

Customer service

Telephone support

Email support

Education

High school diploma or GED

Tools

Angel Tree database

Job description

Schedule/Hours:Seasonal; 11/12/2026 – 1/8/2027Full-time; Hours VariedThis position is responsible for:Under the general supervision of the Corporate & Community Engagement Manager, the Seasonal Support Worker is responsible for assisting with Angel Tree sponsorship. The incumbent will support Angel Tree volunteer recruitment and coordination; assist in assembling all Angel Tree sponsorship material packages for shipping; and perform accurate and complete computer data entry. The Seasonal Support Worker will assist with sorting and moving donations and other materials into the warehouse as well as assist in the setup and breakdown of the warehouse other materials into the warehouse as well as assist in the setup and breakdown of the warehouse.Key Responsibilities:Answers telephones and emails in a courteous manner and assists sponsors and volunteers by providing accurate and complete information.Works with sponsors, volunteers, and clients in a courteous and tactful manner.Enters sponsor and volunteer intake information into Angel Tree computer data base ensuring all information is accurate and up to date.Creates mailings with multiple components in a timely and detail-oriented manner.Physical Requirements and Working Conditions:Ability to meet attendance requirements. Ability to read, write and communicate in the English language. Ability to perform route mathematical calculations. Ability to lift and operate hand trucks, and dollies. Ability to occasionally lift boxes of materials, donations. Ability to load, unload, secure and protect goods. Ability to set up and break down materials at events. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.). Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment until work is relocated to The Salvation Army’s Christmas warehouse. The warehouse space has some minor physical discomforts associated with noise, dust, and dirt. The position involves moving about in the warehouse space where there are fluctuations in room temperature due to cold weather conditions and limited heat.High school diploma or G.E.D. ANDTwo years general office and/or data entry experience in a customer service setting. ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and Certifications:Valid Driver’s License and must meet TSA MVR Requirements.Equal Opportunity Employer: Veterans | Disabled