Anchorage Financial Aid Advisor — Student Support & Awards

University of Alaska; Anchorage (AK); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Tuition waivers for employees and/or a

Retirement options

Annual leave and holidays

Job summary

The University of Alaska in Anchorage is seeking a Financial Aid Advisor to assist students and families through the financial aid application and awarding process. You will work directly with students to explain federal, state, and institutional requirements and to help resolve issues.

This full-time role requires strong organizational and communication skills, comfort with data entry in Banner and other systems, and the ability to work both independently and as part of a team in a fast-paced

Qualifications

• Associate's degree in a related field and two years of relevant experience.
• Knowledge of federal financial aid rules and regulations.
• Experience in customer service, preferably with finances.
• Ability to interpret and apply federal/state/institutional policies.

Responsibilities

• Process federal, state, and institutional financial aid awards.
• Adjust cost of attendance (COA) as needed.
• Prepare and disseminate financial aid information to students and families.
• Explain requirements and assist students through the application/awarding process.

Skills

Public speaking

Organizational skills

Interpersonal skills

Communication

Conflict resolution

Teamwork

Project management

Data entry

Problem solving

Attention to detail

Education

Associate's degree in a related field

Two years relevant experience

Tools

Banner

Student information systems

Financial aid systems

Job description

The University of Alaska in Anchorage is seeking a Financial Aid Advisor to assist students and families through the financial aid application and awarding process. You will work directly with students to explain federal, state, and institutional requirements and to help resolve issues.

This full-time role requires strong organizational and communication skills, comfort with data entry in Banner and other systems, and the ability to work both independently and as part of a team in a fast-paced