Remote Student Enrollment & Financial Guidance Advisor

Taleo; Anchorage (AK); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Charter College in Anchorage, Alaska, is seeking a Student Enrollment Advisor to join our Enrollment Management team at the campus. You will meet with prospective and enrolling students to provide clear, timely, and high-quality financial guidance, helping them understand funding options and complete required documents.

This role emphasizes customer service, responsive communication, and accurate explanation of financial plans.

Qualifications

• Customer service experience required.
• Experience in financial aid or student finance preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Meet with prospective and enrolling students by phone, video, or in person in a timely manner.
• Provide responsive, professional, and student-centered customer service.
• Clearly explain available financial options, including federal, state, institutional, and alternate funding sources.
• Help students understand how they can make their education financially attainable.
• Ensure students feel informed, supported, and comfortable with their financial plan.

Skills

Customer service

Financial aid knowledge

Communication skills

Multi-tasking

Tools

Microsoft Office

Student information systems

Job description

Charter College in Anchorage, Alaska, is seeking a Student Enrollment Advisor to join our Enrollment Management team at the campus. You will meet with prospective and enrolling students to provide clear, timely, and high-quality financial guidance, helping them understand funding options and complete required documents.

This role emphasizes customer service, responsive communication, and accurate explanation of financial plans.