Analyst - Legal Operations (General Litigation Paralegal)

Elevate; United States; Remote; USD 70,000 - 75,000; Full time

Job summary

Elevate is seeking a Legal Operations Analyst to join our Legal Operations team. You will implement legal operations services for our customers, collecting data in legal contexts while adhering to litigation guidelines under tight deadlines.

You will interface with customer technology and follow detailed playbooks to support your workstream. The role involves high-volume matters and requires strong organization, multi-tasking, and the ability to learn new customer tech tools.

Qualifications

• Bachelor's or associate degree is required.
• Paralegal certificate is a plus but not required.
• 2+ years of experience in U.S. Litigation.
• Experience in commercial, government, and class action litigation.

Responsibilities

• Handle high-volume general litigation cases by collecting critical data from customer systems.
• Set and maintain high standards of professional service.
• Follow processes and playbooks.
• Interface with customer systems and custodians to ensure compliance with orders and gather discovery responses.
• Communicate with counsel.
• Assist with reporting, metrics, and process improvement.

Skills

Communication

Attention to detail

Analytical skills

Multitasking

Remote collaboration

Team player

Self-directed

Fast learner

Education

Bachelor's or associate degree

Paralegal certificate (plus)

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Adobe Acrobat

Web-based applications

Job description

Elevate is recruiting a Legal Operations Analyst to join our Legal Operations team. You will use your excellent attention to detail and prior experience to implement legal operations services for our customer. You will be called upon to provide operational support for customers, collecting data in the context of legal matters, while maintaining compliance with the customers litigation handling guidelines under tight deadlines. For this role, this individual will work with the customer's technology and will follow detailed playbooks and processes to interface within the specific workstream assigned.

The work is high-volume, so the candidate must be organized and very good with juggling multiple matters of the same type at the same time. Also, the ability to learn and adapt to the customer's technology is crucial. This role will be part of a team that responds to a high volume of general litigation matters (i.e. class action, commercial, etc.)

Specifically, the Legal Operations Analyst will

• Handle high volume general litigation cases by collecting critical data through various customer systems.
• Set and maintain high standards of professional service.
• Follow processes and playbooks.
• Interface with broader team. Interface with customer systems and custodians to ensure compliance with orders and gather discovery responses.
• Communicate with counsel.
• Assist with reporting, gathering metrics, and process improvement.

Experience

• 2+ years of experience in U.S. Litigation.
• Experience in commercial, government, and class action is required.

Skills for Success

• Strong communication skills - able to professionally interface with customers and litigants' counsel and able to communicate issues directly to the internal manager rather than the customer.
• Detail oriented and analytical, always looking for ways to improve the process or challenge the status quo.
• Strong base of analytical experience and willingness to learn new techniques.
• Ability to handle multiple matters at one time/strong organization and attention to detail.
• Ability to handle a high-volume of matters.
• Able to work with remote team members using technology (video calls, emails/teams chats).
• Strong interpersonal, oral, and written communication skills.
• Team player - able to jump in as needed to assist other team members.
• Ability to assist on other matters as time allows.
• Flexible and open to learning new areas as needed.
• Able to be self-directed and work independently to meet and exceed goals.
• Excited to learn, grow, and not afraid to take on new responsibilities.
• Interested in working in a fast-paced environment with a company doing innovative things in the legal space.

Technical Skills

• Experience with M365: Microsoft Word, PowerPoint, Excel, and Outlook.
• Experience with Adobe Acrobat.
• Experience with web-based applications.

Qualifications

• Bachelor's or associate degree required.
• Paralegal certificate is a plus but not required.

Compensation

• The pay rate for this remote-based role is $70,000-$75,000/year based on job-related skills, experience, level, and location. In addition, Elevate offers full-time employees a comprehensive benefits package and PTO.

About Us

Elevate is an expert-led, AI-powered global law company with over 2,200 employees. We are unique in our ability to provide a complete range of software, consulting, and services to help law departments and law firms improve efficiency, quality, and business outcomes. Our most recent achievements and distinctions include:

• Certified as a Great Place to Work 2026 across the US, UK, India, Philippines, and Poland for the second consecutive year
• Awarded the 2026 Workplace Honour for Culture, Belonging & Community
• Certified as one of the UK’s Best Workplaces for Development 2025 by Great Place to Work
• For the eleventh consecutive year (2026), Chambers and Partners ranked Elevate a Band 1 global services provider across all categories (Contract Lifecycle Management, Litigation Services, Flexible Legal Staffing, Intellectual Property Management, and LawTech Workflow Management & Service Platforms) and as an ALSP in APAC
• Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
• For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016

Learn more at https://elevate.law

See more jobs at https://elevate.law/careers/

Follow us on social media https://www.linkedin.com/company/elevate-services

All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. protected by law.