Analyst II — Training & Transactions Lead

Caltrans; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Caltrans is seeking an Analyst II to provide administrative, training and analytical support for the Office of Transactions Services. You will lead and train Personnel Specialists, review their work, and answer complex technical questions to ensure compliance with policies and procedures.

In this role you will monitor workload, manage transactions, and use Excel, TEAMS, Filemaker Pro, MOBIUS/COGNOS databases to track progress and accuracy.

Qualifications

• Administrative, training and analytical support experience.
• Ability to review work and answer technical questions.
• Experience with logs/databases for workload tracking.

Responsibilities

• Provide administrative, training and analytical support for the Office of Transactions Services.
• Lead and train Personnel Specialists and Senior Personnel Specialists; review completed work.
• Monitor workload and ensure timely transaction processing using logs and databases.

Skills

Training

Analytical thinking

Customer service

Tools

Excel

TEAMS

Filemaker Pro

MOBIUS/COGNOS

Job description

Caltrans is seeking an Analyst II to provide administrative, training and analytical support for the Office of Transactions Services. You will lead and train Personnel Specialists, review their work, and answer complex technical questions to ensure compliance with policies and procedures.

In this role you will monitor workload, manage transactions, and use Excel, TEAMS, Filemaker Pro, MOBIUS/COGNOS databases to track progress and accuracy.