Analyst I, Revenue Growth Management

Pilot Flying J; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Pilot Flying J in Knoxville, Tennessee is seeking a Data Analyst to perform analysis of retail and foodservice data. The role involves developing reports and dashboards to support business strategies, ensuring data accuracy and integrity.

The ideal candidate will have a Bachelor’s degree in a STEM field, 1+ years of experience in data analytics, and strong problem-solving skills. The position requires collaboration with business teams and offers a dynamic work environment focused on innovation.

Qualifications

• 1+ years’ experience in data or business analytics preferred.
• Ability to collaborate with business teams and communicate effectively.
• Ensure compliance with relevant regulations and policies.

Responsibilities

• Perform analysis of retail and foodservice data to uncover insights.
• Create self-service dashboards utilizing statistical scripting languages.
• Collaborate with business teams to develop strategies based on analyses.

Skills

Data mining techniques

Excellent written and verbal communication skills

Problem solving and critical thinking skills

Ability to prioritize and execute tasks

Attention to detail

Education

Bachelor’s degree in a STEM field

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

• Perform analysis of retail and foodservice data, utilizing data mining techniques and visualizations to uncover insights that drive business growth. Develop reports and dynamic dashboards that highlight performance and provide recommendations to business partners. Ensure data accuracy, integrity, and compliance, and contribute to identifying potential opportunities for operational improvements and business strategies.
• Evaluate performance of promotions, changes in assortment and space, competitive position, experiments, and limited time offers. Offer detailed and actionable insights to support data-driven decision-making.
• Create self-service dashboards for business partners by utilizing statistical scripting languages and AI tools.
• Conduct exploratory data analysis (EDA) and perform beginner-level research to uncover trends, patterns, and actionable insights.
• Collaborate with business teams to develop strategies based on analyses and insights. Run scenarios to model financial impact.
• Actively participate in team discussions and problem-solving.
• Ensure all analyses, reports, and dashboards adhere to company policies, maintaining data accuracy, integrity, and security while complying with all relevant regulations.
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
• Ensure all activities are in compliance with rules, regulations, policies, and procedures.
• Complete other duties as assigned.

Qualifications

• Bachelor’s degree in a STEM field preferred, such as business analytics, mathematics, finance, or economics.
• 1+ years’ experience in data or business analytics preferred
• Excellent written and verbal communication skills
• Ability to prioritize, execute tasks and meet deadlines
• Attention to detail and follow-up skills
• Problem solving and critical thinking skills
• Ability to take initiative, work independently and as part of a team
• Ability to handle sensitive and confidential information ethically and responsibly
• Excellent organizational skills and attention to detail
• Effectively build relationships at all organization levels; clearly communicate vision, goals, and processes
• Ability to work independently or collaborate with others on tasks

Additional Information

• General office work requiring sitting or standing for long periods of time
• Able to work evenings and odd hours as needed
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship