Amusements Manager: Lead Arcade & VR Techs

Dave & Buster's Management Corporation, Inc.

Town of Florida (NY)

On-site

USD 61,000 - 72,000

Full time

13 days ago
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Benefits offered by this job

Competitive salary
Quarterly bonus program
Health, Dental, Vision
Long & Short-term Disability
Employee Assistance Program
401K matching plan
FREE food
FREE gameplay
Large leadership team
FUN work environment
Grow your career

Job summary

Dave & Buster’s, a leading restaurant/entertainment venue, seeks an Amusement Manager to lead Game Technicians and ensure peak game performance. You’ll drive guest satisfaction while managing a fast-paced team in a dynamic environment that combines dining and interactive entertainment across two brands, under one roof.

You’ll oversee maintenance, guest experience, and safety programs, with a focus on proactive repairs and high playability.

Qualifications

  • 21+ years of age.
  • 3+ years of relevant experience diagnosing and fixing arcade games and technical equipment.
  • Ability to lead a team to create a memorable guest experience.
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions.
  • Ability to communicate effectively, both orally and in writing, regarding all job responsibilities.
  • Strong business acumen.
  • The ability to work weekends, nights, and holidays.

Responsibilities

  • You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible.
  • Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff.
  • Keep arcade equipment maintained and in proper working order.
  • Adhere to all outlined preventative maintenance programs.
  • Monitor and perform daily store maintenance as instructed.
  • Strive for 100% "game playability" and repair games on the fly.

Skills

Team leadership
Arcade game repair
Guest service
Communication
Fast-paced environment
Business acumen

Job description

Dave & Buster’s, a leading restaurant/entertainment venue, seeks an Amusement Manager to lead Game Technicians and ensure peak game performance. You’ll drive guest satisfaction while managing a fast-paced team in a dynamic environment that combines dining and interactive entertainment across two brands, under one roof.

You’ll oversee maintenance, guest experience, and safety programs, with a focus on proactive repairs and high playability.

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