Amusements Manager: Lead Arcade & VR Techs

Dave & Buster's Management Corporation, Inc.; Town of Florida (NY); On-site; USD 61,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Grow your career

Job summary

Dave & Buster’s, a leading restaurant/entertainment venue, seeks an Amusement Manager to lead Game Technicians and ensure peak game performance. You’ll drive guest satisfaction while managing a fast-paced team in a dynamic environment that combines dining and interactive entertainment across two brands, under one roof.

You’ll oversee maintenance, guest experience, and safety programs, with a focus on proactive repairs and high playability.

Qualifications

• 21+ years of age.
• 3+ years of relevant experience diagnosing and fixing arcade games and technical equipment.
• Ability to lead a team to create a memorable guest experience.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.
• Ability to communicate effectively, both orally and in writing, regarding all job responsibilities.
• Strong business acumen.
• The ability to work weekends, nights, and holidays.

Responsibilities

• You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible.
• Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff.
• Keep arcade equipment maintained and in proper working order.
• Adhere to all outlined preventative maintenance programs.
• Monitor and perform daily store maintenance as instructed.
• Strive for 100% "game playability" and repair games on the fly.

Skills

Team leadership

Arcade game repair

Guest service

Communication

Fast-paced environment

Business acumen

Job description

Dave & Buster’s, a leading restaurant/entertainment venue, seeks an Amusement Manager to lead Game Technicians and ensure peak game performance. You’ll drive guest satisfaction while managing a fast-paced team in a dynamic environment that combines dining and interactive entertainment across two brands, under one roof.

You’ll oversee maintenance, guest experience, and safety programs, with a focus on proactive repairs and high playability.