Amusement Operations Leader | Game Tech & Guest Experience

Main Event; Laredo, Northern (TX, KY); Hybrid; USD 60,000 - 71,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health benefits

Employee assistance

401K matching

Free food

Free gameplay

Growth opportunities

Brand diversity

Job summary

Dave & Buster’s Inc./Main Event Entertainment is seeking an Amusement Manager to lead our Game Technicians and ensure arcade/VR game operation in a fast-paced entertainment venue. You’ll hire, train, and develop the tech team while delivering outstanding guest experiences and maintaining smooth gameplay for large crowds.

Strong leadership, communication, and problem-solving are essential, with weekends, nights, and holidays required.

Qualifications

• Minimum 3+ years of experience diagnosing and fixing arcade games and technical equipment.
• Ability to lead a team to create a memorable guest experience.
• Willing to work weekends, nights, and holidays.

Responsibilities

• You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible
• Create a well-maintained, safe, secure, and sanitary environment for all guests and staff
• Keep arcade equipment maintained and in proper working order
• Adhere to all outlined preventative maintenance programs
• Monitor and perform daily store maintenance as instructed; strive for 100% game playability and repair games on the fly

Skills

Team leadership

Guest service

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Arcade diagnostics equipment

Maintenance tools

Job description

Dave & Buster’s Inc./Main Event Entertainment is seeking an Amusement Manager to lead our Game Technicians and ensure arcade/VR game operation in a fast-paced entertainment venue. You’ll hire, train, and develop the tech team while delivering outstanding guest experiences and maintaining smooth gameplay for large crowds.

Strong leadership, communication, and problem-solving are essential, with weekends, nights, and holidays required.