Amusement Operations Leader | Game Tech & Guest Experience

Main Event

Laredo, Northern (TX, KY)

Hybrid

USD 60,000 - 71,000

Full time

14 days+
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Benefits offered by this job

Competitive salary
Quarterly bonus
Health benefits
Employee assistance
401K matching
Free food
Free gameplay
Growth opportunities
Brand diversity

Job summary

Dave & Buster’s Inc./Main Event Entertainment is seeking an Amusement Manager to lead our Game Technicians and ensure arcade/VR game operation in a fast-paced entertainment venue. You’ll hire, train, and develop the tech team while delivering outstanding guest experiences and maintaining smooth gameplay for large crowds.

Strong leadership, communication, and problem-solving are essential, with weekends, nights, and holidays required.

Qualifications

  • Minimum 3+ years of experience diagnosing and fixing arcade games and technical equipment.
  • Ability to lead a team to create a memorable guest experience.
  • Willing to work weekends, nights, and holidays.

Responsibilities

  • You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible
  • Create a well-maintained, safe, secure, and sanitary environment for all guests and staff
  • Keep arcade equipment maintained and in proper working order
  • Adhere to all outlined preventative maintenance programs
  • Monitor and perform daily store maintenance as instructed; strive for 100% game playability and repair games on the fly

Skills

Team leadership
Guest service
Communication skills
Problem solving

Education

High school diploma or equivalent

Tools

Arcade diagnostics equipment
Maintenance tools

Job description

Dave & Buster’s Inc./Main Event Entertainment is seeking an Amusement Manager to lead our Game Technicians and ensure arcade/VR game operation in a fast-paced entertainment venue. You’ll hire, train, and develop the tech team while delivering outstanding guest experiences and maintaining smooth gameplay for large crowds.

Strong leadership, communication, and problem-solving are essential, with weekends, nights, and holidays required.

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