Amusement Manager

Dave & Buster's Management Corporation, Inc.; Utica (MI); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health, Dental, Vision, Long & Short‑t

Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Grow your career!

Two FUN Brands under one roof

Job summary

Dave & Buster’s Management Corporation, Inc. in Utica, MI is seeking an Amusement Manager to lead our Game Technicians and ensure all games are in ideal playing condition.

You will diagnose and repair arcade and VR games while delivering exceptional guest service in a fast-paced, multi-faceted entertainment venue. You’ll hire, train, and develop a high-performing team, maintain a safe environment, and strive for top game playability.

Qualifications

• 3+ years of relevant experience diagnosing and repairing arcade games.
• Ability to lead a team to deliver memorable guest experiences.
• Comfortable in a fast-paced, noisy environment.
• Strong written and oral communication.

Responsibilities

• Lead and develop the Game Technicians team.
• Maintain and repair arcade and virtual reality games to ensure 100% playability.
• Oversee preventative maintenance and daily store upkeep.
• Hire, train, and retain top performers.

Skills

Team leadership

Technical diagnostics

Guest service

Effective communication

Weekend/night work

Job description

Job Description: THE AMUSEMENT MANAGER: a technical expert who keeps our games in \"ideal playing conditions.\" Providing leadership to our Game Technicians while positively impacting the business and providing excellent guest service. What we are looking for! You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene Able to diagnose and repair the operations of amusement arcade games and virtual reality games You have a friendly, engaging management style that our guests and employees would enjoy You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks You can communicate with the team members and guests in a way that inspires FUN! You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance

Requirements:

• 21+ years of age
• 3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
• Ability to lead a team to create a memorable guest experience
• Not afraid to work in a fast-paced, noisy environment with distracting conditions
• Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
• Strong business acumen
• The ability to work weekends, nights, and holidays

What will you be doing daily?

• You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible
• Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff
• Keep arcade equipment maintained and in proper working order
• Adhere to all outlined preventative maintenance programs
• Monitor and perform daily store maintenance as instructed
• Strive for 100% \"game playability\" and repair games on the fly

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
• Two FUN Brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 64543 - 75933 We are an equal opportunity employer and participate in E-Verify in states where required. Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!