AML Operations Analyst - CIM Risk & Compliance

NBMBAA; New Jersey; On-site; USD 34,000 - 44,000; Full time

Job summary

Bank of America is seeking a risk operations professional to support risk-based alert reviews, investigations, and resolutions in a regulatory-compliant, customer-focused environment. You will perform reviews of Account Closure, CIP, CDD, and TIN applications, assist QA, and collaborate with cross-functional teams to strengthen controls and efficiency.

The role emphasizes attention to detail, problem solving, and adaptability in a highly regulated industry; first shift in the United States.

Qualifications

• 1+ year operational experience
• Minimum intermediate Excel and Word skills
• Strong written and oral communication skills
• Strong problem resolution and decision‑making skills
• Attention to Detail and completeness for record retention is critical
• Highly motivated mindset
• Adapt to change in a highly regulated industry
• Collaborative mindset
• Analytical thinking
• Experience utilizing the following systems: Client Profile, Finder, CDOL, Bridge screens, DGUI, Interact, LexisNexis, SharePoint, GPS
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Responsibilities

• Perform alert reviews related to Account Closure Recommendation (ACR), CIP, CDD, and TIN applied, ensuring adherence to regulatory and internal policy requirements
• Investigate and resolve alerts by conducting thorough research, analyzing client data, and documenting findings accurately
• Support completion of internal QA reviews, ensuring consistency, accuracy, and compliance with established procedures
• Participate in ongoing review and enhancement of procedures, identifying opportunities to strengthen controls and improve efficiency
• Provide constructive feedback to peers and leadership on trends, risks, and process improvement opportunities
• Collaborate with cross-functional partners to ensure timely resolution of alerts and alignment with operational priorities
• Maintain a strong focus on risk mitigation, client experience, and regulatory compliance in all aspects of work
• Process routine/standard alerts via applications and email to appropriate frontline unit (FLU)
• Daily responsibilities include Reviewing and Researching of Initial Alerts, Managing Alerts to Closure, Responding to Inquiries

Skills

Attention to detail

Analytical thinking

Communication skills

Problem solving

Adaptability

Collaborative mindset

Regulatory awareness

Time management

Education

Bachelor's Degree or equivalent experience

High School Diploma / GED / Secondary School or equivalent

Tools

Microsoft Access

Excel

Word

SharePoint

Client Profile

Finder

CDOL (Client Document Online)

Bridge screens

DGUI

Interact

LexisNexis

GPS (Global Policy Source)

Job description

Bank of America is seeking a risk operations professional to support risk-based alert reviews, investigations, and resolutions in a regulatory-compliant, customer-focused environment. You will perform reviews of Account Closure, CIP, CDD, and TIN applications, assist QA, and collaborate with cross-functional teams to strengthen controls and efficiency.

The role emphasizes attention to detail, problem solving, and adaptability in a highly regulated industry; first shift in the United States.