Amenity Services Coordinator

The Building People Career Center; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

The Building People, LLC seeks an Amenity Services Coordinator in Washington, DC to support planning, integration and customer coordination for building occupants. You will evaluate spaces, manage AV and tech services, and coordinate use of shared conference rooms and spaces with multiple providers.

You will develop procedures, service descriptions, and performance measures to improve amenity delivery and occupant satisfaction across the campus.

Qualifications

• Experience coordinating amenities or building services.
• Ability to gather requirements from tenants/owners and translate into services.

Responsibilities

• Evaluate amenity spaces and collect requirements to optimize shared conference and meeting spaces (AV and tech).
• Provide AV, tech and concierge support for conferences, meetings, events, and forums with providers.
• Coordinate and schedule use of building amenities and spaces with service providers.
• Oversee continual demand and capacity analysis for amenities.
• Develop service descriptions, procedures, and tenant guidance.
• Develop performance measures for amenity services.

Skills

Facilities coordination

Event coordination

Customer service

Requirements gathering

Tools

Conference room scheduling software

Job description

Please note that this position is for an upcoming position. We are, however, accepting applications for this anticipated need.

The Building People, LLC, has a position open for a full-time Amenity Services Coordinator. The incumbent will be responsible for supporting the planning, integration, and customer coordination of services and amenities used by building occupants.

Responsibilities

Tasks will include but are not limited to:

• Evaluating amenity spaces and services, collecting requirements from owner and tenants through a structured and collaborative process, and making recommendations for improving and optimizing shared conference and meeting spaces, including audio/visual and technology solution enhancements
• Providing audio/visual, technology and concierge support for conferences, meetings, events, and forums, integrating services from across multiple providers
• Coordinating and scheduling through other representatives and/or service providers the use of building amenities and shared spaces, including but limited to multiple shared conference rooms, the hearing room, and the auditorium.
• Overseeing continual demand and capacity analysis
• Developing service descriptions, procedures, and tenant guidance
• Developing performance measures for amenity services