Event Manager

The Experience Group; Illinois; On-site; USD 50,000 - 70,000; Full time

Job summary

A property management firm in Illinois is seeking an Event Manager to coordinate daily operations, support tenant engagement and organize events. The ideal candidate has proven experience in event management or hospitality, strong organizational skills, and excellent interpersonal abilities. This full-time role requires flexibility to work evenings and weekends to accommodate events. Join a team that values creativity and customer service in a dynamic environment.

Qualifications

• Proven experience in event management, hospitality, or property management.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively with diverse teams.
• Proficient in event planning software and general office applications.
• Experience managing budgets and efficient resource allocation.
• Strong attention to detail and problem-solving skills.
• Ability to adapt to changing priorities in a fast-paced environment.
• Proactive approach to tenant engagement and event planning.
• Flexibility to work evenings or weekends as needed.

Responsibilities

• Support the daily operations of the conference center, lounge, and amenity spaces.
• Collaborate with the Property Management team for meeting planning.
• Welcome guests and create engaging events for tenants.
• Maintain functional and presentable amenity spaces.
• Manage the budget for tenant engagement activities.
• Design marketing materials for amenity spaces.
• Coordinate logistics for events and manage space bookings.
• Build relationships with third-party vendors.

Job description

Event Manager

At The Experience Group, we specialize in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability. We cater to property ownership across various sectors including Office, Retail, Hotel, and Event spaces.

Through our innovative cultural programming and astute operational expertise, we manage and activate high-performance spaces infused with bold style, setting trends ahead of the curve.

The Event Manager is responsible for supporting the daily operations of the conference center, lounge, and amenity spaces on-site. Working closely with the Property Management team, you will coordinate and manage meetings, including organizing food and beverage services, setting up rooms, and arranging audiovisual equipment. In addition to managing meetings, you will greet guests on the amenity floor and spearhead the creation and execution of creative, engaging events and tenant engagement initiatives for the building, with support from The Experience Group’s corporate team and guidance from Property Management.

Key Responsibilities

• Support the daily operations of the conference center, lounge, and amenity spaces.
• Collaborate with the Property Management team to plan and coordinate meetings, including food and beverage arrangements, room configurations, and audiovisual needs.
• Welcome guests to the amenity floor and lead the development and execution of engaging programs and events for building tenants, with input from the corporate team and Property Management.
• Ensure the amenity and common spaces are well-maintained, functional, and presentable, promptly reporting any maintenance needs.
• Partner with the Property Management team to create fun, innovative, and engaging tenant events and programs.
• Manage the budget for tenant engagement activities.
• Work with Property Management to communicate building events and offerings through various platforms.
• Design marketing materials to promote and increase usage of amenity spaces and services.
• Conduct tours of the amenity spaces and meet with clients.
• Create and distribute event contracts.
• Coordinate logistics, including janitorial, audio visual, and equipment for events.
• Support the booking and rental of meeting spaces, ensuring payment collection.
• Build and maintain relationships with third-party vendors to enhance the customer experience.
• Follow up with tenants post-event to gather feedback and ensure continuous improvement.

Qualifications

• Proven experience in event management, hospitality, or property management.
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
• Excellent interpersonal and communication skills, with a focus on customer service and building relationships.
• Ability to work collaboratively with diverse teams
• Proficient in event planning software and general office applications (e.g., Microsoft Office, Canva).
• Experience managing budgets and ensuring efficient resource allocation.
• Strong attention to detail and problem-solving skills.
• Ability to adapt to changing priorities and handle unexpected challenges in a fast-paced environment.
• A proactive and enthusiastic approach to tenant engagement and event planning.
• Flexibility to work evenings or weekends, as needed, to accommodate events.

Experience

• BS degree preferred, but related hospitality and event experience considered.
• A minimum of 2 years of event and meeting planning experience or 5 years hospitality experience, or Degree in Hospitality, Marketing or Communications.

Equal Opportunity Employer

We are an equal opportunity employer and committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Professional Services